andy
 
 
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    October 24, 2016
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andy's Reviews
 
 Kwikset - Kevo Bluetooth Deadbolt - Venetian Bronze
Kwikset - Kevo Bluetooth Deadbolt - Venetian Bronze
Kwikset Kevo Bluetooth Electronic Lock: No more fumbling for your keys with the Kwikset Kevo electronic lock. Its Bluetooth connectivity automatically syncs your mobile device to your lock with touch-to-open convenience, making your smartphone or tablet your new key. Use the Kevo app to grant access to others and track their usage.
 
disappointed - rarely works at first touch
Customer Rating
1.0 out of 5
1.0
Posted by: andy
on October 24, 2016
  • My Best Buy® Elite Plus Member
I was excited to get this item, I bought 3 kevo deadbolts, front back and garge entry doors. we use the garage entry the most, but have experienced the same inconsistent and frustrating lack of responsiveness from all 3 locks. I even bought the kevo gateway, to connect the locks to the app over wifi.
long story short we have to pull our phones out of our pockets and open the app, tap the unlock button (hoping it reads the lock as "locked" so that we don't have to wait even longer to register the lock from "unlocked" to "locked" to then unlock it). one day last week the lock worked flawlessly, one touch, the LED's lit up, and every time the lock unlocked, no red LED's. We had hope it was working as described. the next day, back to pulling out our phones, might as well be pulling out our key, it would be faster.
I have read a review of the newly released 2.0 version of the lock, just now available on Best Buy.com. here's to hoping I can return the original under the geek squad protection plan, and that the new version works as well as reviewers say, the way the original was advertised to work.
No, I would not recommend this to a friend.
My Best Buy number: 2228251660
+1point
1out of 1found this review helpful.
 
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andy's Answers
 
 Kwikset - Kevo Bluetooth Deadbolt - Venetian Bronze
Kwikset - Kevo Bluetooth Deadbolt - Venetian Bronze
Kwikset Kevo Bluetooth Electronic Lock: No more fumbling for your keys with the Kwikset Kevo electronic lock. Its Bluetooth connectivity automatically syncs your mobile device to your lock with touch-to-open convenience, making your smartphone or tablet your new key. Use the Kevo app to grant access to others and track their usage.
 

IS THIS THE 2ND GENERATION ISSUE?

no, I ordered this item last week and it just arrived today and I was disappointed. will return and have purchased the new version which seems to just have shown up on bestbuy.com today, or search has been bad before when I looked for it previously.
7 years, 6 months ago
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andy