Spike
Spike's Stats
- Review Count1
- Helpfulness Votes4
- First ReviewMay 2, 2014
- Last ReviewMay 2, 2014
- Featured Reviews0
- Average Rating4
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1
- Helpfulness Votes0
- First AnswerMay 2, 2014
- Last AnswerMay 2, 2014
- Featured Answers0
- Best Answers0
Spike's Reviews
Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool 3.8 Cu. Ft. High-Efficiency Top-Loading Washer: Launder a wide variety of fabric types with ease using this Whirlpool top-loading washer, which features 12 cycles, 5 adaptive wash actions and care-control temperature management for flexible operation. You can even do your laundry at night thanks to quiet-spin technology, which keeps operational noise to a minimum, so you don't disrupt others.
Bad experience with the company
Customer Rating
4.0
Quality
4.0
Features
5.0
Performance
5.0
What's great about it: Very good for the price
What's not so great: Company response, No place for softener,Weird noise when rinse
This is my review that I wrote on the company website. They refused to share it:
"We had it for 5 months now. I need to state first: I tried talking to customer service once. The operator was fast. The technicians took for ever and I had to hang up after 30 min. That is bad! We were about to buy the older model, but with the rebate on star energy from our Electricity company we bought it and came back at the same price. All the thanks to this is to the sales associates at BESTBUY where we bough it. I guess there training is great where they never forget an info to tell you and make shopping in their place a great experience.
"We had it for 5 months now. I need to state first: I tried talking to customer service once. The operator was fast. The technicians took for ever and I had to hang up after 30 min. That is bad! We were about to buy the older model, but with the rebate on star energy from our Electricity company we bought it and came back at the same price. All the thanks to this is to the sales associates at BESTBUY where we bough it. I guess there training is great where they never forget an info to tell you and make shopping in their place a great experience.
One thing is that it make a weird noise when it's rinsing. I called the company and said it's normal so we didn't have to worry about it, but the sound is weird, like something is hardly moving.
Another thing: we still couldn't figure out where to add the softener. Each time we have to stop it at rinsing phase, put it and close it again. That is bad and if you turn it on and go out or to sleep have fun adding the softener, IF there is truly no other way."
Although I would recommend the product, i wouldn't recommend the company if they can't tolerate true reviews. The problem they didn't even offer an apology for note being able to speak with tech Dept.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, noisy, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, everyday user, End of cycle signal gets my attention, family of 4, all-features guy
I would recommend this to a friend!
Gender:Male
Age:25-34
My Best Buy number: 2950746120
+4points
4out of 4found this review helpful.
Share this review:
Spike's Questions
Spike has not submitted any questions.
Spike's Answers
Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool 3.8 Cu. Ft. High-Efficiency Top-Loading Washer: Launder a wide variety of fabric types with ease using this Whirlpool top-loading washer, which features 12 cycles, 5 adaptive wash actions and care-control temperature management for flexible operation. You can even do your laundry at night thanks to quiet-spin technology, which keeps operational noise to a minimum, so you don't disrupt others.
washing machines ?
I see a lot of formulas to compute the cubic feet , but I'm not a math kind of girl. Do you have a chart? The tub on my washing machine measures 20" by 17". Are the high-efficiency machines as noisy as I have read on the web. And, what's up with the 'plates' vs adjators? I'm liking the LG's but I don't see how the plate thingie can turn the clothes as well. Thanks so much
i can say about the cubic feet thing: the easiest thing is to go and take a look. measurements are useless if you don't know what it means in reality. So don't make it hard on yourself. this machine is noisy. I don't know about others. As for the plate vs "the other thing", can you please explain what is that if your are still interested in getting a response on it? I didn't understand it, my English isn't that good. Thanks
10 years ago
by
Posted by:
Spike
from
Lexington, KY