Cathi
 
 
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Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 
Great until it broke.
Customer Rating
2.0 out of 5
2.0
Posted by: Cathi
on January 2, 2017
We were pretty happy with this fridge - it was part of an exchange for an LG that had failed under warranty. They brought out the first one, which never did get cold, and then the second one, which seemed to work pretty well. It was a counter depth, which was a big plus in our little kitchen, and seemed to produce a decent amount of ice for our family of three. Then, 9.5 months into the warranty, it stopped cooling. It's taken almost three weeks and multiple calls to Samsung, their repair service agents and Best Buy to get to the point that they're talking about doing an exchange/refund. Best Buy has been awesome, Samsung has sucked. They asked for proof of purchase and I sent in a copy of my receipt five days ago, and then again this morning when I received a call that it hadn't been received. Apparently technology giant Samsung can't receive email attachments larger than 2MG in their executive customer relations department. I would like to love this fridge and would give it five stars except for the fact that warranty service with Samsung sucks.
No, I would not recommend this to a friend.
My Best Buy number: 2345733957
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Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 

Is the surface magnetic?

The sides are, but not the front.
7 years, 4 months ago
by
Posted by: 
Cathi
 
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 

The left door with the ice maker and water is really hard to close. Is this normal?

Nope - make sure the ice maker drawer/bucket is fully closed. You have to really pull and push hard on it to get it to open and close.
7 years, 4 months ago
by
Posted by: 
Cathi
 
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Get more workspace while enhancing your kitchen's look with this Samsung's counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.
 

How do you remove the ice bucket in this model?

You have to pull on it pretty hard to get it to come out.
7 years, 4 months ago
by
Posted by: 
Cathi
 
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