NeedCleanLaundry
 
 
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    June 17, 2014
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NeedCleanLaundry's Reviews
 
Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool 3.8 Cu. Ft. High-Efficiency Top-Loading Washer: Launder a wide variety of fabric types with ease using this Whirlpool top-loading washer, which features 12 cycles, 5 adaptive wash actions and care-control temperature management for flexible operation. You can even do your laundry at night thanks to quiet-spin technology, which keeps operational noise to a minimum, so you don't disrupt others.
 
What happened to quality?
Customer Rating
1.0 out of 5
1.0
Posted by: NeedCleanLaundry
from Walnut Creek, CA
on June 17, 2014
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
1.0 out of 5
1.0
What's great about it: The lid is metal.
What's not so great: Spins out of control.
The salesman recommended this one. I learned the hard way that I should thoroughly research washers myself next time. Or, maybe they all are of poor quality now. In the spin cycle, the clothes can easily become off-balance and cause the whole machine to rock violently and make horrible noises. You can't open it and rearrange the clothes because the lid is locked. Or, what if you need to leave and go to work or the store and this thing starts rocking out of control?
First, I thought it was not level and this was causing the shaking problem. I called the installers to come back and level the machine. They came back about a week later and leveled it, but it still shook violently on the spin cycle. I talked to Pacific Sales in Best Buy and they said they would exchange it or return my money, but, I had to have it inspected by their technician. They scheduled a technician to come out another week or so later. The technician came out and he went back to the store and told them there is nothing "wrong" with the machine. They told me I had to call Whirlpool.
I called Whirlpool and they said they have no exchange or return policy and they need to send their own technician out. They scheduled a technician a few weeks later. The technician did not show up. I called them and they said there was no appointment scheduled. I then scheduled another appointment and, of course, this was a few weeks later. The Whirlpool technician came out and said there is nothing "wrong" with the machine. He did admit, however, that the quality of these machines does not match the quality of the machines made years ago. The tub is anchored at the top with four screws and has no anchor at the bottom. So, the clothes need to be distributed evenly and in even amounts.
I decided that perhaps the best approach with these washers is to just spend as little money as possible and replace them every couple years when they break. Also, do your own research!
No, I would not recommend this to a friend.
Gender:Female
Age:55-64
+12points
12out of 12found this review helpful.
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Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool - Closeout 3.8 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer - White
Whirlpool 3.8 Cu. Ft. High-Efficiency Top-Loading Washer: Launder a wide variety of fabric types with ease using this Whirlpool top-loading washer, which features 12 cycles, 5 adaptive wash actions and care-control temperature management for flexible operation. You can even do your laundry at night thanks to quiet-spin technology, which keeps operational noise to a minimum, so you don't disrupt others.
 

How long does one complete cycle take?

It depends on how many clothes are in the washer and what cycle you choose.
9 years, 11 months ago
by
Posted by: 
NeedCleanLaundry
 from
Walnut Creek, CA
 
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