TexasMoon
 
 
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    1
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    20
  • First Review
    July 31, 2014
  • Last Review
    July 31, 2014
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    July 31, 2014
  • Last Answer
    July 31, 2014
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TexasMoon's Reviews
 
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE 3.9 Cu. Ft. Top-Loading Washer: This GE top-loading washer automatically selects the appropriate water level and temperature for each cycle using PreciseFill technology and a PerfecTemp water temperature system. Just choose 1 of the 16 available cycles to accommodate your specific needs. You can launder everything from towels and sheets to delicates and jeans.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 
Horrible!
Customer Rating
1.0 out of 5
1.0
Posted by: TexasMoon
from Houston, TX
on July 31, 2014
Quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: Absolutely nothing
What's not so great: It doesn't work at all
This was the worst purchase I ever made. This is the absolute worst washing machine on the planet. Do not buy! I had it for 2 days when it started getting louder and louder during the spin cycle, on the 3rd day it started sounding like a jet engine, and I could even hear it from the outside of my house! I thought maybe it wasn't level (per the troubleshooting guide) so I had the machine leveled. The noise got even worse and sounded like a freight train clanking against a jet engine backdrop! We were to leave on vacation so we left it and went on our trip, when we got home and tried to wash it sounded so bad we decided to call and have the machine returned. Unfortunately for us it was past the 15 day return point, so we had to have it serviced. Fast forward 2 MONTHS of waiting for parts which never fixed the machine and endless service repair calls which would only fix the machine for less than a day, we decided enough and had to fight with Best buy to return. They did allow us to exchange the machine and we made sure not buy anything even remotely like this one. The problem was a giant concrete counterweight inside the washing machine, apparently it was impossible to get it attached properly so it was actually getting chewed up (yes concrete!) by the drum spinning. When they picked up the machine to remove it giant clouds of pulverized concrete flew out of the bottom of the machine and the floor underneath where it sat was caked with a thick layer of powdered concrete. I couldn't believe they actually sold such a grossly defective product! Save yourself much heartache and time and DO NOT BUY THIS WRETCHED, HORRIBLE MACHINE!
I wish someone could make a washing machine like my old 1970s machine! All you had to do was turn it on and it worked solidly for 25 years! This is progress??????????
This product is or has... noisy, horrible, wretched, vile
About me... Teenage kids, Looking for energy savings, Budget Conscious, Big Family, Parent of kids, everyday user
No, I would not recommend this to a friend.
+18points
20out of 22found this review helpful.
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TexasMoon's Answers
 
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE 3.9 Cu. Ft. Top-Loading Washer: This GE top-loading washer automatically selects the appropriate water level and temperature for each cycle using PreciseFill technology and a PerfecTemp water temperature system. Just choose 1 of the 16 available cycles to accommodate your specific needs. You can launder everything from towels and sheets to delicates and jeans.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 

why is this washer loud during spin cycle?

It is probably your counterweight inside the machine that has come loose. This is the problem I had. The drum spins and there is nothing to keep it in check, so it bangs against the housing and the concrete counterweight gets chewed up in the process. You can have the counterweight re-installed, but the bracket that holds it down is flimsy and will not last. Also the drive train gets beat to heck banging against the concrete counterweight and will ruin your drive train so that even if you put a new counterweight in, it will still be ruined and loud. Return the machine and get and different one if you still can, because this one is a lemon with a capital L.
9 years, 10 months ago
by
Posted by: 
TexasMoon
 from
Houston, TX
 
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
GE 3.9 Cu. Ft. Top-Loading Washer: This GE top-loading washer automatically selects the appropriate water level and temperature for each cycle using PreciseFill technology and a PerfecTemp water temperature system. Just choose 1 of the 16 available cycles to accommodate your specific needs. You can launder everything from towels and sheets to delicates and jeans.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 

water level

I have it set on super and does not fill to at least 3/4 from top. How to fix? I am not satisfied with this new machine.
There is nothing you can do, that is just how it was engineered. Return the machine if you still can.
9 years, 10 months ago
by
Posted by: 
TexasMoon
 from
Houston, TX
 
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