RetiredQualityEngineer
 
 
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    March 3, 2015
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RetiredQualityEngineer's Reviews
 
Seagate - Backup Plus Slim 500GB External USB 3.0 Portable Hard Drive - Black
Seagate - Backup Plus Slim 500GB External USB 3.0 Portable Hard Drive - Black
Take your digital library on the go with this Seagate Backup Plus Slim STCD500102 external hard drive that features a 500GB capacity for ample storage and a compact design for simple portability. The preloaded NTFS driver enables use with PC and Mac for flexibility.
 
Not User Friendly
Customer Rating
3.0 out of 5
3.0
Posted by: RetiredQualityEngineer
on March 3, 2015
My rating would have been lower except that customer service answered my calls within a couple minutes and tried really hard to resolve my issues. After backing up my files, I tried to restore one and could not find it on the Seagate backup. Seven years ago I somehow accessed a folder that pointed to a "system folder" containing my files. Even though I could create, delete, modify and access the files in this folder Seagate's software did not back it up. All of my really important files were in this folder. I solved my problem by copying all these files to another folder that Seagate recognized.
I experienced extremely long times to recover files. The software will not recover files or folders while a backup is in progress or paused. This would not be a problem if the software would warn the user that a backup is in progress. I also had a recent "not responding" issue. I disconnected the drive from my PC and was able to access the software.
I suggest that anyone should try to access some files from several different folders to assure that they have been backed up.
I am using Windows Vista.
If I have any more problems I am going to get another backup program and either modify this review if possible or write another with the lowest rating.
No, I would not recommend this to a friend.
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WD - My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive - Titanium
WD - My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive - Titanium
Store music, movies and more with this WD My Passport Ultra 2TB external hard drive, which features a USB 3.0/2.0 interface for wide-ranging compatibility and fast transfer speeds. Password protection and hardware encryption help keep your data safe.
 

Is the auto back up software in CD form? Or can I download it?

I am buying a laptop without an internal CD Drive and I won't have access to any sort of CD-based software on that (I'm not willing to buy an external CD Drive). I would like to do the auto backups onto this external hard drive, but it isn't necessary as I could do the manual ones with the usb.
The software is on the drive. Customer service emailed me a link to another software backup because I was having some issues with the included software so I believe you could get it that way as well.
9 years, 2 months ago
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