MaineBeancounter
 
 
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    June 21, 2015
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MaineBeancounter's Reviews
 
HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
Scan, print and copy pictures and documents quickly with this refurbished HP ENVY all-in-one printer. The wireless technology lets you scan items directly to your mobile device, and auto duplex printing saves paper for greater efficiency. Capable of printing up to 8 ppm, this refurbished HP ENVY all-in-one printer makes a smart addition to your home office.
 
Nightmare Fixing offline issue
Customer Rating
1.0 out of 5
1.0
Posted by: MaineBeancounter
on June 21, 2015
Printer worked right out of the box just fine. Next time I booted up my Windows 8.1 laptop, printer was "offline", even though it was connected to my home wireless network. It took about an hour to get it working again. Uninstalling various things, etc. It happened AGAIN and going through the "Find a new Printer" routine loaded another copy that also finally worked. This time took 2 hours of my time. Today,.....AGAIN!!!! I spent 3 hours on the phone with Vik from India, the tech supervisor who had to step in, before it was "fixed" a third time. We'll see how long this lasts. He had to take remote control of my PC and among other things, had to run 3 different flavors of Microsoft "Fix IT" utility, convert the DHCP IP address of the printer to a fixed IP address, download various flavors of the HP Envy drivers, including Envy 120 drivers, and rebooting 5 or 6 times, and edit about 10 different registry settings. Search the web for HP Printer offline and see how many hits you get. Even if it works fine from now on, I will never buy another HP printer. I've been using an HP 4200 for 15 years or so problem-free, but the wireless issues are unacceptable.
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
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HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
Scan, print and copy pictures and documents quickly with this refurbished HP ENVY all-in-one printer. The wireless technology lets you scan items directly to your mobile device, and auto duplex printing saves paper for greater efficiency. Capable of printing up to 8 ppm, this refurbished HP ENVY all-in-one printer makes a smart addition to your home office.
 

Will the HP Envy work with Windows XP service pack 2

I read the specifications which says Windows XP 3 only but I spoke with HP Technician and she claims it will work on XP2 if I download the Windows XP driver. So has anyone installed this printer successfully on a Windows XP2 pc.?
It seems to work just fine on an old Dell laptop with XP SP2
9 years ago
by
Posted by: 
MaineBeancounter
 from
Maine
 
HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
HP - Refurbished Envy 5530 All-in-One Wireless All-In-One Instant Ink Ready Printer - Black/Silver
Scan, print and copy pictures and documents quickly with this refurbished HP ENVY all-in-one printer. The wireless technology lets you scan items directly to your mobile device, and auto duplex printing saves paper for greater efficiency. Capable of printing up to 8 ppm, this refurbished HP ENVY all-in-one printer makes a smart addition to your home office.
 

How much is the extended warranty for this printer? Is the installation simple enough for anyone to be able to set up printer?

I found the installation of the wireless functionality to be a nightmare.
9 years ago
by
Posted by: 
MaineBeancounter
 from
Maine
 
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