Mike
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- First ReviewAugust 27, 2015
- Last ReviewAugust 27, 2015
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- First AnswerAugust 27, 2015
- Last AnswerAugust 27, 2015
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Mike's Reviews
Samsung - Galaxy S6 edge with 32GB Memory Cell Phone - Gold
Samsung Galaxy S6 edge Cell Phone for Sprint: This phone's brilliant touch-screen display wraps around the left and right edges of the body to offer innovative new ways to get notifications and manage your contacts. It comes packed with features, like a fingerprint reader, advanced cameras on both sides of the phone, and a heart rate monitor. Plus, Samsung Pay allows you to swipe this phone as if it were a credit card to process fast, secure payments without pulling out your wallet.Sprint Easy Pay option available in store. Learn more ›
Do NOT purchase this phone or any phone from Best
Customer Rating
1.0
-Phone is WAY over rated!
-Purchased mine on 8/19/15 at store # 2979
-Already had sprint plan just needed a simple phone replacement . Salesperson asked for primary phone number on the account and security question. Told him that I Did not want to charge the upgrade to the primary number but to another eligible number on my family plan and I gave him the number. When it was over he had done exactly what I told him not to do and charged the wrong number> I asked him to fix it and he told me sorry but its to late and that I needed to contact Sprint to fix. Well I called Sprint to fix and they said sorry but its best buys mess up to fix. Called useless geek squad and they were ZERO help told me that I had to return to store of purchase (which was 4.5 hours away from where I was, meanwhile we found that the insurance plan that he sold me wasn't a good plan like we asked for (did not cover loss or theft like brochure said# geek squad said I needed to go to ANY Best buy store to correct. So I went to store in Hudson Oaks Texas on 22 Aug 15 to fix plan and or return phone. Mobile staff at the store said that they couldn't take back the phone as I had to return it at place of purchase! And they couldn't fix my warranty plan because the new cash registers they have will not allow they to sell the $10..99 plan only the $7.99 plan GO FIGURE! So I said that I wanted to cancel the $7.99 plan and I would contact Sprint and get their TSP $13.00 outstanding plan..She said nope I had to cancel on line not in store..I called sprint to enroll in their plan and was told that I couldn't because I didn't buy the phone thru sprint #beast buy is considered a third party)! So on 24 Sept I email best buy customer service on 26 Aug I received a response from Cynthia, Best Buy Mobile Back Office saying that I could return it to ANY Best Buy Store which I attempted to do on 22 Aug and was told they couldn't do it as it HAD to be store of purchase!!! I have sent her three follow on emails questioning what she said and EVEN quote the best buy web site for cell phone return policy which clearly states that it can be done by mail as well. So far I have been ignored by her and best buy! I they are kicking the can down the road till the 14 day return limit expire sand I am stuck with this! BUYER BEWARE!!!
-Purchased mine on 8/19/15 at store # 2979
-Already had sprint plan just needed a simple phone replacement . Salesperson asked for primary phone number on the account and security question. Told him that I Did not want to charge the upgrade to the primary number but to another eligible number on my family plan and I gave him the number. When it was over he had done exactly what I told him not to do and charged the wrong number> I asked him to fix it and he told me sorry but its to late and that I needed to contact Sprint to fix. Well I called Sprint to fix and they said sorry but its best buys mess up to fix. Called useless geek squad and they were ZERO help told me that I had to return to store of purchase (which was 4.5 hours away from where I was, meanwhile we found that the insurance plan that he sold me wasn't a good plan like we asked for (did not cover loss or theft like brochure said# geek squad said I needed to go to ANY Best buy store to correct. So I went to store in Hudson Oaks Texas on 22 Aug 15 to fix plan and or return phone. Mobile staff at the store said that they couldn't take back the phone as I had to return it at place of purchase! And they couldn't fix my warranty plan because the new cash registers they have will not allow they to sell the $10..99 plan only the $7.99 plan GO FIGURE! So I said that I wanted to cancel the $7.99 plan and I would contact Sprint and get their TSP $13.00 outstanding plan..She said nope I had to cancel on line not in store..I called sprint to enroll in their plan and was told that I couldn't because I didn't buy the phone thru sprint #beast buy is considered a third party)! So on 24 Sept I email best buy customer service on 26 Aug I received a response from Cynthia, Best Buy Mobile Back Office saying that I could return it to ANY Best Buy Store which I attempted to do on 22 Aug and was told they couldn't do it as it HAD to be store of purchase!!! I have sent her three follow on emails questioning what she said and EVEN quote the best buy web site for cell phone return policy which clearly states that it can be done by mail as well. So far I have been ignored by her and best buy! I they are kicking the can down the road till the 14 day return limit expire sand I am stuck with this! BUYER BEWARE!!!
No, I would not recommend this to a friend.
My Best Buy number: 3460712537
+2points
13out of 24found this review helpful.
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Samsung - Galaxy S6 edge with 32GB Memory Cell Phone - Gold
Samsung Galaxy S6 edge Cell Phone for Sprint: This phone's brilliant touch-screen display wraps around the left and right edges of the body to offer innovative new ways to get notifications and manage your contacts. It comes packed with features, like a fingerprint reader, advanced cameras on both sides of the phone, and a heart rate monitor. Plus, Samsung Pay allows you to swipe this phone as if it were a credit card to process fast, secure payments without pulling out your wallet.Sprint Easy Pay option available in store. Learn more ›
what is the different between s6 and s6 edge
Wha's the different between s6 and s6 edge
Price and only the Price!
8 years, 8 months ago
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Mike