infocache
 
 
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    July 20, 2016
  • Last Review
    July 20, 2016
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    July 20, 2016
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infocache's Reviews
 
 Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer
Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer
Samsung 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer: This spacious washer handles large loads to save you time. The Steam Wash cycle releases steam from the bottom of the tub to saturate every item in the load for a deep clean.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 
Poor quality and support from Samsung
Customer Rating
1.0 out of 5
1.0
Posted by: infocache
on July 20, 2016
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You are looking at a 8 month old $1200 washing machine. The quasi "stainless steel" laminate they used on the inside above the drum is peeling. After spending several hours of filling out online requests, submitting photos, receipts and speaking with at least 6 people the bottom line is... Samsung does not cover "cosmetic damage", however I would classify this as defective due to the adhesive not withstanding normal use. This is my first and last Samsung appliance purchase
No, I would not recommend this to a friend.
My Best Buy number: 0525283070
+1point
1out of 1found this review helpful.
 
infocache's Questions
 
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infocache's Answers
 
 Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Samsung 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer: This spacious washer handles large loads to save you time. The Steam Wash cycle releases steam from the bottom of the tub to saturate every item in the load for a deep clean.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 

How do I get the clean cycle to begin. I pushed the button but nothing happened. It seems none of the buttons on the right side of the panel do anything. I bought an open box, so I have no book with instructions.

If you close the lid and push the "self clean" button to the right it will start automatically. I would suggest putting some type of cleaning powder in before starting, I use the one Tide sells but would imagine any would do.
7 years, 10 months ago
by
Posted by: 
infocache
 
 Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Samsung 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer: This spacious washer handles large loads to save you time. The Steam Wash cycle releases steam from the bottom of the tub to saturate every item in the load for a deep clean.Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›How to Prepare for Delivery and InstallationLearn how to get ready for the delivery and installation of your new washing machine. Walk the path, check your hookups, order new parts, and empty your old washing machine.Watch the video ›
 

Is the lid glass or plastic?

Mine is glass, appears to be tempered
7 years, 10 months ago
by
Posted by: 
infocache