MustangChris04
MustangChris04's Stats
- Review Count1
- Helpfulness Votes31
- First ReviewSeptember 14, 2013
- Last ReviewSeptember 14, 2013
- Featured Reviews0
- Average Rating1
Reviews Comments
- Review Comment Count1
- Helpfulness Votes1
- First Review CommentOctober 14, 2010
- Last Review CommentOctober 14, 2010
- Featured Review Comments0
Questions
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- Last QuestionNone
- Featured Questions0
- Answer Count1
- Helpfulness Votes6
- First AnswerSeptember 14, 2013
- Last AnswerSeptember 14, 2013
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- Best Answers1
MustangChris04's Reviews
TV Calibration
A professional, ISF (Imaging Science Foundation)-certified Geek Squad Agent will use precision equipment to calibrate your TV, tweaking sharpness, black levels, white levels, brightness, color temperature and more to provide the best possible picture in your home.* The Agent will also create custom presets to complement different room ambiences. This service takes about 2 hours to complete. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
Should have known this would be a nightmare
Customer Rating
1.0
What's great about it: Nothing
What's not so great: Unprofessional customer service does not know how to schedule properly.
I should have known this would have been a complete waste of time trying to schedule someone from Best Buy to calibrate my $5,000 ELITE PRO60X5FD. After reading all the reviews on home theater forums, the general consensus shows that anybody serious about home theater should never trust a Best Buy employee in their house. Review after review explains about the tardiness of their staff and sometimes staff never fulfilling their appointments. I'm a premiere silver member so this service would have been free, but I'd rather now spend $400 to have a real professional calibrate my HDTV to ISF standards. Appointment was scheduled for Saturday the 14th with a 4 hour window. I stayed home for these 4 hours, and no agent shows up. I called customer service and not only did they schedule the order incorrectly, they put it under the wrong email address. The agent that confirmed "This Saturday the 14th" actually put my order in for NEXT Saturday the 21st. Don't waste your time dealing with Best Buy. Do it right the first time and get a real professional company to do your calibration. Lesson learned...
About me... Pay once - get it all done, Tech savvy, Perfectionist
No, I would not recommend this to a friend.
Gender:Male
My Best Buy number: 325847151
-27points
31out of 89found this review helpful.
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MustangChris04's Answers
TV Calibration
A professional, ISF (Imaging Science Foundation)-certified Geek Squad Agent will use precision equipment to calibrate your TV, tweaking sharpness, black levels, white levels, brightness, color temperature and more to provide the best possible picture in your home.* The Agent will also create custom presets to complement different room ambiences. This service takes about 2 hours to complete. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
How soon after buying a brand new tv should you have it calibrated?
I believe the minimum is 100 hours. But I would use the television a little longer and then get it calibrated.
10 years, 8 months ago
by
Posted by:
MustangChris04
from
Florida