ReeceW
 
 
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    April 23, 2015
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    April 23, 2015
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ReeceW's Reviews
 
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 
Defective out of the box but *possible* to fix
Customer Rating
2.0 out of 5
2.0
Posted by: ReeceW
from Portland, OR
on April 23, 2015
  • My Best Buy® Elite Plus Member
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I saw the negative reviews online for this product and thought "It'll be fine". I was wrong. I had it shipped and the box arrived with NO damage whatsoever. Once I got all the wrapping off I powered it up to hear a popping and clicking war going on inside. My first thought was that something was still stuck inside. Hours later I'm on HP chat and looking at this: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Pro-MFP-M177fw-stuck-on-initializing/m-p/4990762#M190689
I managed to find some magic steps to get it initialized where I could update and fix the issue. The 20141113 firmware update explains this exact issue. I bet it's a nightmare for HP right now with these printers coming out of the box DOA and they don't even know the steps to fix and update it yet (read my chat with HP here: http://pastebin.com/xsq5EBvF ).
I won't buy one of these models again unless I can somehow verify the firmware is 20141113 or later. I hope others have better luck or HP solves this problem with a reliable step-by-step to get it updated.
Mac users are in trouble since the only way to update is a firmwareupdate.exe file with the full featured driver running in windows 7 (that's what worked for me).
No, I would not recommend this to a friend.
My Best Buy number: 0087318067
+10points
10out of 10found this review helpful.
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ReeceW's Answers
 
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 

What other items will I need to purchase to get this printer up and running?

It comes with a USB, phone, and power cable. You just need to make sure you don't get a defective one. See this thread: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Pro-MFP-M177fw-stuck-on-initializing/m-p/4990762#M190689
9 years ago
by
Posted by: 
ReeceW
 from
Mission, TX
 
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
HP - LaserJet Pro MFP M177fw Wireless Color All-in-One Laser Printer - Black
Print vibrant images with this HP LaserJet Pro MFP M177fw color multifunction printer that features up to 2400 dpi resolution for clarity and detail. Built-in Wi-Fi enables wireless printing from your Apple® AirPrint- or HP ePrint-enabled device.
 

Does this printer do double sided printing?

Automatically = No
Manually = Yes

HP model numbers can tell you if it can do automatic duplex/dual-sided printing.
In this case M177fw
F= Fax
W=Wireless+Wired
D would have meant duplex or dual-sided printing.
9 years ago
by
Posted by: 
ReeceW
 from
Mission, TX
 
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