TarsusFXR
 
 
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    January 2, 2014
  • Last Review
    January 2, 2014
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TarsusFXR's Reviews
 
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung 4.0 Cu. Ft. 9 Cycle High-Efficiency Top-Loading Washer: This quiet, top-loading washer is great for homes where the laundry room is near bedrooms. Easy on the back and knees, the top-load opening is easy to load and unload from a standing position. Get a clean look in a white finish.
 
Customer service not as bad as other reviewed
Customer Rating
2.0 out of 5
2.0
Posted by: TarsusFXR
from Yorktown
on January 2, 2014
Quality
1.0 out of 5
1.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Cleans well and sucks the clothes dry, quiet, huge drum
What's not so great: Motor housing breaks and floods you laundry room
This washer was all 5 stars when I bought it. However, from other reviews in 6-18 months your drain motor housing will break and your house will flood until you turn the water off. Don't leave your house running a load. The washer seems to work well until the motor housing blew.
The main reason for writing this is to let buyers know that Samsung's customer service on this issue seems to have improved and they even offered full coverage to fix the problem over the normal 1 year parts and service. They claim that they can install a metal plate between the housing and the washer attachment point that permanently fixes the problem. We shall see.
I would not buy this model but remain pleased with Samsung.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Acceptable level of noise, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal, Big Family, Parent of kids, everyday user, End of cycle signal gets my attention
No, I would not recommend this to a friend.
Gender:Male
Age:35-44
+2points
3out of 4found this review helpful.
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TarsusFXR's Answers
 
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung 4.0 Cu. Ft. 9 Cycle High-Efficiency Top-Loading Washer: This quiet, top-loading washer is great for homes where the laundry room is near bedrooms. Easy on the back and knees, the top-load opening is easy to load and unload from a standing position. Get a clean look in a white finish.
 

wa400 is leaking much water even after running calibration cycle?

Check the drain pump assembly underneath the unit. That seems to be the only place other than your hose connection points. You will have to turn the washer on its side to inspect this part. Is in known for shattering into pieces and if not corrected, can easily flood your house.
10 years, 5 months ago
by
Posted by: 
TarsusFXR
 from
Yorktown
 
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