Why did you send a defective DELL monitor to me?
I bought the Dell UltraSharp 27 in. WIdescreen flat panel IPS LED HD Monitor SKU 6814961 Order # BBY01-542088092830 as a Christmas gift for my husband. It does not work at all. If I return the monitor to the Peoria, IL Best Buy store, can I get a replacement Dell monitor, same model that DOES WORK?