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    March 4, 2013
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AudioQuest Customer Service's Answers
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Enjoy quality sound reproduction with this AudioQuest Black Lab BLAB02 subwoofer cable that utilizes solid long-grain copper conductors to ensure clear, crisp signal transmission with reduced distortion.
 

WHERE CAN THAT GROUNDING WIRE BE ATTACHED? IT LOOKS VERY SHORT.

Hello, the image is actually a bit misleading, the ground wire in reality is about 6 inches long. This normally should give enough length to attach the wire to the grounding post on the amplifier and the subwoofer.
6 months ago
by
Posted by: 
AudioQuest Customer Service
 
 AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red
AudioQuest - Cinnamon 3'4" 4K Ultra HD HDMI Cable - Black/Red
Complete your premium home theater system with this AudioQuest Cinnamon HDMI cable. Enjoy clear, precise audio thanks to the solid 1.25 percent silver conductors, and get more out of your TV's picture quality with High Dynamic Range pass-through technology, which increases color and contrast ranges. Designed to exceed requirements for HDMI 2.0 and HDCP 2.2 data streams, this AudioQuest Cinnamon HDMI cable supports HD televisions and Blu-ray players for versatile setup options.
 

Hooking up to my new Sony 930d 4K tv What is the hdmi cable I need to use? Is there a difference in video the higher you go towards Diamond? Thank you John.

Hello, all AudioQuest HDMI cables will work on your Sony 4K TV. As you go higher up the line there are improvements made to the quality of the metal used for the signal conductors as well as the cable shielding. Increasing the amount of silver plating on the HDMI conductors results in reduced levels of interference/distortion and a fewer number of errors in the signal path, with the outcome being better audio and video performance.
6 months ago
by
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AudioQuest Customer Service
 
 AudioQuest - 10' USB A-to-Mini USB Cable - Black/Gray
AudioQuest - 10' USB A-to-Mini USB Cable - Black/Gray
Learn moreabout Magnolia PremiumInstallation   Connect a speaker to your computer with this AudioQuest USB cable that features silver-plated, long-grain copper material and solid core conductors for reducing signal distortion. The 10' length allows optimal placement.
 

What on earth?

Is this a 100-pack?!
Please tell me that no one has ever purchased this.
You don't mention which model of USB cable you refer to, but I'm guessing it's Diamond. This is our top of the line cable and it costs what it costs because it uses premium quality solid silver conductors and consequently it offers unrivaled performance. If you're looking for something more affordable, our USB cables start at $25.00.
6 months ago
by
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AudioQuest Customer Service
 
AudioQuest Ocean 5' 4K-8K-10K 48Gbps HDMI Cable combines superior materials and superior design to deliver a superior entertainment experience. Featuring solid Long-Grain Copper conductors that have been direction-controlled for the most efficient dissipation of high-frequency noise, AudioQuest Ocean is meticulously designed for enhanced sound quality and outstanding overall performance. Of course, all AudioQuest 48G HDMI cables can transfer up to professional 10K Ultra HD video, support Dynamic HDR, and have the conductors and bandwidth required for eARC’s enhanced sonic capabilities. Taking performance even further, in AudioQuest HDMI cables, the ARC-channel conductor pair is internally controlled for direction, running in the opposite direction from the four pairs that carry information to the TV, to ensure superior audio performance.
 

Does the Audioquest / Best buy Ocean 48 HDMI cable support 2.1 ?

Yes, the Ocean 48 HDMI cable is HDMI 2.1 Ultra High Speed certified.
1 year, 7 months ago
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AudioQuest Customer Service
 
Only at Best BuyKeep displays crystal clear with this AudioQuest CleanScreen cleaner. The 6-oz. bottle contains a unique formula that safely smooths and buffs the surface of view screens while reducing static. This AudioQuest CleanScreen cleaner comes with a microfiber cloth that removes dust and is made of ultra-soft texturized material that absorbs oils and reduces drying time.
 

Will this work on laptop screens? I'm just making sure.

Yes, our CleanScreen product will work on TV, phone or computer screens, including laptops.
2 years, 6 months ago
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AudioQuest Customer Service
 
AudioQuest Carbon 2.5' 4K-8K-10K 48Gbps HDMI Cable combines superior materials and superior design to deliver a superior entertainment experience. Featuring solid 5% Silver conductors that have been direction-controlled for the most efficient dissipation of high-frequency noise, AudioQuest Carbon is meticulously designed for enhanced sound quality and outstanding overall performance. Of course, all AudioQuest 48G HDMI cables can transfer up to professional 10K Ultra HD video, support Dynamic HDR, and have the conductors and bandwidth required for eARC’s enhanced sonic capabilities. Taking performance even further, in AudioQuest HDMI cables, the ARC-channel conductor pair is internally controlled for direction, running in the opposite direction from the four pairs that carry information to the TV, to ensure superior audio performance.
 

Why are the 10' AudioQuest HDMI cables not braided? I noticed all the 7.5' and below lengths are braided but the 10' is not.

Hi, the 10ft and longer HDMI cables have PVC jacket that is required to meet the CL3/FT4 ratings for in-wall usage. The cables are otherwise the same and will offer identical performance to the shorter braided cables.
2 years, 7 months ago
by
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AudioQuest Customer Service
 
AudioQuest Pearl 5' 4K-8K-10K 48Gbps HDMI Cable combines superior materials and superior design to deliver a superior entertainment experience. Featuring solid Long-Grain Copper conductors that have been direction-controlled for the most efficient dissipation of high-frequency noise, AudioQuest Pearl is meticulously designed for enhanced sound quality and outstanding overall performance. Of course, all AudioQuest 48G HDMI cables can transfer up to professional 10K Ultra HD video, support Dynamic HDR, and have the conductors and bandwidth required for eARC’s enhanced sonic capabilities. Taking performance even further, in AudioQuest HDMI cables, the ARC-channel conductor pair is internally controlled for direction, running in the opposite direction from the four pairs that carry information to the TV, to ensure superior audio performance.
 

Will this cable work with a vizio TV the cable has to go into the TV into the Joey Box for dish satellite

Yes, this HDMI cable will allow you to connect between a Vizio TV and the Joey box from Dish.
2 years, 8 months ago
by
Posted by: 
AudioQuest Customer Service
 
Get a stable stereo connection for headphones and speakers with this 4-foot AudioQuest Sky 3.5mm to 3.5mm audio cable. The solid long-grain copper conductors are shielded, are direction-controlled and constructed with double-balanced geometry for clean, accurate transmission of audio signals. This AudioQuest Sky 3.5mm to 3.5mm audio cable has foamed-polyethylene insulation for durability and interference resistance.
 

I'm trying to see if this stereo audio cable will work with my sound bar ?

This cable uses 3.5mm "mini" plug connections on both ends. As long as your sound bar and the device you are connecting to both have this type of connector then it will work.
2 years, 8 months ago
by
Posted by: 
AudioQuest Customer Service
 
 AudioQuest - SLiP 250' In-Wall Speaker Cable - White/Silver Stripe
AudioQuest - SLiP 250' In-Wall Speaker Cable - White/Silver Stripe
Connect audio equipment effortlessly with this 250-foot AudioQuest SLiP-DB 16/2 speaker cable. Its specialized design and shape let you navigate it through a home’s walls for easy installation, and two semi-solid concentric packed conductors reduce distortion. The Easy SLiP minimalist outer jacket covering of this AudioQuest SLiP-DB 16/2 speaker cable is UL-rated for in-wall use.
 

Can this wire be used to connect outdoor speakers (from Sonos)---my plan is to run it through electrical conduit underground and then connect to the speaker

Yes, this cable is both in-wall and direct burial rated so you can run in underground for use with outdoor speakers.
2 years, 8 months ago
by
Posted by: 
AudioQuest Customer Service
 
AudioQuest Rocket 88 Bi-Wire speaker cable is the flagship model of the company’s versatile Rocket Series. It shares several outstanding design elements with its award-winning siblings, but significantly improves overall performance with its higher-purity conductor metal and patented 72v Dielectric-Bias System. Appropriate for bi-wirable speaker systems and terminated with high-quality silver-plated banana plugs, AudioQuest Rocket 88 is a high-performance speaker cable resolving enough for most high-end audio systems. Rocket 88 uses only AudioQuest’s very best copper, Solid Perfect-Surface Copper+ (PSC+), in a Double Star-Quad configuration designed to reduce distortion for cleaner, clearer, more naturally detailed sound. Like other models in the Rocket Series, Rocket 88 features AudioQuest’s effective Carbon-Based Noise-Dissipation, and, as with all AudioQuest cables, the conductors in Rocket 88 are Direction-Controlled to minimize the damaging effects of radio-frequency noise. Taking noise-dissipation even further, Rocket 88 adds AudioQuest’s patented 72v Dielectric-Bias System (DBS), which minimizes dielectric noise and improves wide-bandwidth dissipation of induced radio-frequency noise. Whenever possible, running separate cables to the treble and bass portions of a bi-wirable loudspeaker significantly reduces distortion. For these applications, an AudioQuest cable like Rocket 88 Bi-Wire keeps the large magnetic fields associated with bass energy out of the treble cable, allowing the delicate upper frequencies to travel a less disturbed path, like taking the waves out of the water when you swim. The result is smoother, clearer, more natural sound. With its thoughtful, time-tested combination of high-quality materials and design elements, AudioQuest Rocket 88 is an outstanding choice for high-performance audio systems.
 

It’s Bi-Wire Speaker Cables ?

Yes, this cable is terminated as Single Bi-Wire (SBW).
2 years, 8 months ago
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AudioQuest Customer Service