Hi Luke,
The beeping signifies that the power from the Car Charger is not present/available (meaning car is off or car charger not properly connected) and is part of a FEATURE, not a bug to warn users to remove their Phone.
When you turn the car off, if the device detects the phone, then the device will beep - the beep was intended to remind you to retrieve your phone. Once the car is power is turned off, there is only a limited time to open the arms to retrieve your phone before the device loses charge. Otherwise, you will have to turn the car back to open the arms.
Are you asking how to stop the feature from beeping? If so, my advice would be to remove your phone before the car is turned off to make sure you do not hear any beeping. We have taken this feedback into account and our most recent order removes this feature.
If this beeping is occurring while the car is on, please verify that you are using the included 12V car charger and USB-C charging cable that came with your PwrUp Automatic AND that they are properly connected to your cars DC supply (cigarette lighter receptacle).
Please be in touch with us via our website and we would be happy to keep you posted on when the updated model comes in.
6 months ago
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Posted by:
BracketronSupport