Thermaltake USA Customer service

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September 18, 2014
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September 12, 2019
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Thermaltake USA Customer service's Reviews

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Thermaltake USA Customer service's Answers

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Thermaltake - TR2 430W ATX 12V V2.2 Power Supply - Black

This 430W power supply supports most Intel® and AMD processors and is compatible with NVIDIA and ATI/AMD graphics cards for wide-ranging compatibility. Built-in fans automatically adjust speed according to temperature for low operating noise.

CAN I USE THE Thermaltake - 430W TR2 ATX Power Supply - Black instead of a purepower 500 NP ATX 12V 2.0

Dear Customer,
If power draw is 430 watts or less. It will be okay.
Best Regards,
Thermaltake USA Customer service
Toll free: 1-800-988-1088
M-F 9:00AM ~ 5:30PM (P.S.T.)

8 years, 1 month ago

Posted by:

Thermaltake USA Customer service

Thermaltake - TR2 430W ATX 12V V2.2 Power Supply - Black

Will this work for Xbox one

Dear Customer,
Xbox One using an external power adapter. And it does not have connector for Xbox One.
Best Regards,
Thermaltake USA Customer service
Toll free: 1-800-988-1088
M-F 9:00AM ~ 5:30PM (P.S.T.)

8 years, 1 month ago

Posted by:

Thermaltake USA Customer service

Thermaltake - Smart Series 650W ATX 12V v2.3/EPS 12V 80 Plus Power Supply - Black

This Thermaltake SMART Series SP-650P power supply delivers 650W maximum output and 780W peak output and supports Intel® ATX 12V v2.3 and EPS 12V standards. A 120mm fan with intelligent temperature control cools your components.

will this work in a hp p6370t?

Dear Customer,
Because most of name brand computers are using proprietary technology in their system. We are strongly suggesting customer to contact the manufacturer before purchase any upgrade or replacement parts.
Thank you,
Thermaltake USA Customer service

8 years, 2 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - Poseidon Z Mechanical Gaming Keyboard - Black/RGB

Take control with this Thermaltake Poseidon Z mechanical gaming keyboard, which includes multimedia keys, 10 programmable macros and a switchable 6-key and N-key rollover. Customizable LED backlighting lets you enjoy a variety of effects while you play.

Is this the Blue or Brown switch version?

This is blue switch edition.

8 years, 3 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - BlacX Hard Drive Enclosure Docking Station - Black

Easily access a 2.5" or 3.5" SATA hard drive or solid state drive from your Mac or PC with this Thermaltake BlacX ST0005U-C docking station, which offers plug-and-play operation with a hot-swappable design for easy, wide-ranging connectivity.

Will this work with a Linux workstation?

I have a dual boot PC hat is used mostly for Linux. Will this accessory work ok if I plug it into the USB ports and try to read or write to it? I know regular flash drives work fine.

Dear Customer,
It will be up to OS of host system. Device use generic USB drive. It does works on Windows and Mac system.
Best Regards,
Thermaltake USA Customer service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088
M-F 9:00AM ~ 5:30PM (P.S.T.)

8 years, 4 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - Poseidon Z Mechanical Gaming Keyboard - Black/RGB

Is it Cherry Reds?

Hello Shu,

The Poseidon Z RGB uses our Tt Certified Switches, not Cherry.
If you have any further questions, please do not hesitate to contact our Customer Support team.

Thermaltake USA
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

8 years, 8 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - TR2 430W ATX 12V V2.2 Power Supply - Black

What connectors does this unit have?

I'm specifically looking for a 20 pin connector, under the specifications theres NOTHING listed about what connectors are on this power supply. The price is good and the free shipping is nice but whats the point in purchasing this product if it will not work for my motherboard.

Hello Russell,

The TR2 430W (W0070RUC) comes with a 20+4pin connector. This means that 4pins are detachable to utilize 20pins. If you have any further questions, please do not hesitate to contact our Customer Support team.

Thermaltake USA
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

8 years, 8 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - TR2 600NL2NC ATX 12V/EPS 12V Power Supply - Black

TR2 series is designed with mainstream PC in mind. With Thermaltake's state-of-the-art circuitry design capability and advanced packaging technology, it is capable of providing the same level of high efficiency and power protection that you have come to expect from Thermaltake's full range of power supply. TR2 series power supply all carries an industry-leading 5 Year Limited Warranty for the ultimate piece of mind.

Is is modular?

Best Answer

No, this is not a modular PSU.

8 years, 8 months ago

Posted by:

Thermaltake USA Customer service

Thermaltake - TR2 430W ATX 12V V2.2 Power Supply - Black

will this work in a HP p6110f?

i keep looking through threads, trying to make sure this will work. and I have been coming up with nothing. the only reason i want to install this is to also put in a Geforce 550 ti, and i would really like to know before even attempting this. the HP thread says that the card will work and an best buy employee told me the power supply would work, but would they work together in that case?
much appreciated.
-brian

Dear Brian,
Most OEM units come with proprietary components, so it's difficult to say as I was unable to get specifics on the PSU. Looking at the mounting points of your case, it looks like the standard ATX. So fitting the power supply should be ok.

Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

9 years ago

Posted by:

Thermaltake USA Customer service

Thermaltake - Dual Bay Docking Station for Most Internal SATA Hard Drives

This dual-bay docking station lets you add 2 SATA hard drives to your computer externally via USB connection for high-speed access to your data, media and more.

Can't get my old ATA desktop drive to connect

Hello! I have an old Maxtor DiamondMax Plus 9 160GB ATA/133 HDD drive. I've tried putting it into this device, but I don't believe it's compatible, as it doesn't seem to fit. Any tips?

Hello Wes,

Today, all of our docks and enclosures are focused on SATA HDD's. Unfortunately, the Maxtor DiamondMax is IDE, and is not compatible with our device. If you have any other questions or concerns, please contact customer support.

Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
087

9 years, 3 months ago

Posted by:

Thermaltake USA Customer service