LG Digital Customer Care
 
 
LG Digital Customer Care's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    60382
  • Helpfulness Votes
    41,078
  • First Answer
    October 7, 2010
  • Last Answer
    May 19, 2024
  • Featured Answers
    0
  • Best Answers
    4133
 
 
LG Digital Customer Care's Reviews
 
LG Digital Customer Care has not submitted any reviews.
 
LG Digital Customer Care's Questions
 
LG Digital Customer Care has not submitted any questions.
 
LG Digital Customer Care's Answers
<<prev 1 2 3 4 5 ... 6039 next>>
 
How does LG make laundry oh-so-easy? Go from start to finish with one quick turn of the intuitive LCD dial to customize your wash or let AI Wash do it for you. No need to dig out detergent and fabric softener when ezDispense Automatic Dispenser cleans up to 25 loads with 1 easy fill.¹ There’s even a water faucet that lets you pre-treat stains on the spot. When the cycle is done, the EasyUnload angled front design puts all 5.5 cu. ft. of capacity within easy reach—and no sock left behind.
 

Can the ezDispense automatic dispenser be overridden? That feature would not work for our family because we use a different laundry soap and fabric softener for the kiddos, than we do for the adults of our house.

Thank you for reaching us regarding LG Washer. Turn off the EZDispense function on your LG WT8600CB washing machine by pressing the 'Detergent' or 'Softener' Level button repeatedly. This allows you to add your preferred detergent and fabric softener manually. The EZDispense function automatically dispenses the right amount of detergent and fabric softener based on your load, but you can override it if you prefer to use a different product. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WT8600CB.AEBETUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
1 day ago
by
Posted by: 
LG Digital Customer Care
 
Experience stunning performance with the huge 45” curved WQHD LG UltraGear OLED gaming monitor. How huge is this UltraGear? The 45" with a 21:9 aspect ratio has more screen area than a 49" gaming monitor with a 32:9 aspect ratio- more screen for a more captivating experience. The OLED screen is certified VESA DisplayHDR True Black 400 which enables gamers to experience HDR in games as developers intended. The screen displays stunning, rich black levels and bright, deep color contrast for the on-screen visuals gamers crave. Stay a step ahead of the competition with an ultra-fast refresh rate up to 240Hz and .03ms response time that will bring you into the game like never before¹. And with the steep and dramatic 800R curve, you’ll feel enveloped in the action. This UltraGear's built-in speakers and multiple connectivity options including USB Type-C make this UltraGear, the ultra-essential screen for your battlestation setup.
 

Why is this not the newest lg 45? The stand is different and no remote… why?

Thank you for reaching us regarding LG Monitor. The LG 45GS96QB-B is not the latest 45-inch monitor from LG. It has a different stand and does not come with a remote control. The newer model, LG 45GS95QE, offers a more immersive gaming experience with a larger screen area and curved OLED display. This older model lacks the features and improvements found in the newer model. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-45GS96QB-B.AUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
Why choose between the built-in style you love and the storage space you need? LG innovation found a way to give you both with this 25.5 cubic foot French Door Counter-Depth MAX Smart Refrigerator with Mirror InstaView. With the capacity you typically get in a standard-depth refrigerator packaged in a sleek, counter-depth design that blends seamlessly with surrounding cabinets, you sacrifice nothing on either front. The look is seamless, the storage, spacious—but that’s just the beginning. Outfitted with a Mirror InstaView window, just knock twice to see inside the refrigerator and then watch it transform back to an ultra-sleek mirror finish when you’re done. With the ability to make 4 types of ice, including LG’s exclusive slow-melting Craft Ice and quick-chilling mini-cubed ice, you’ll be party-ready at a moment’s notice. If there was ever a refrigerator designed to reflect your personal style, this is it.
 

My space is 72” high. Can I adjust a 70.5” height refrigerator to 72”

Thank you for reaching us regarding LG Refrigerator.The LG LRYKC2606S refrigerator is a fixed-height counter-depth model, measuring 70.5" tall. It cannot be adjusted to fit a 72" space. If you have a space with a specific height requirement, this refrigerator may not be suitable for your needs. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKC2606S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
Forget pulling still-damp loads from the dryer—With Sensor Dry, the dryer can detect moisture and automatically adjust drying time for loads of all sizes—saving energy with less wear and tear on clothes. You can even save time with ultra large capacity that fits more clothes in every load. Plus, keep your dryer clean, efficient and safe with the FlowSense Duct Clogging Indicator – that lets you know when your ducts need cleaning to avoid lint buildup, improves the dryer’s performance for greater efficiency and lower utility bills and gives you safer, worry-free operation with fewer service calls.
 

Can this dryer be side vented?

Thank you for reaching us regarding LG Dryer. Yes, the LG DLG3471M 7.4 cu. ft. Vented Stackable Gas Dryer can be side vented. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLG3471M.ABMEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
The OLED evo C-Series is powered by the α9 AI Processor Gen6—made exclusively for LG OLED. High Dynamic Range (HDR) Expression Enhancer makes gaming and movies more immersive. Over 8.3 million self-lit pixels produce high-contrast images with perfect black. AI-assisted deep learning analyzes what you're watching to choose the best picture and sound setting for your content.
 

Is there an alternate TV stand available to order? I like the TV but plan to put it on a piece which is only 23/5" long. Thanks!

Thank you for reaching us regarding LG Smart webOS TV. Yes, there is an optional TV stand available for the LG OLED42C3PUA 42-inch C3 OLED TV. You can download this website for more information and more options: https://www.lg.com/us/search?q=Smart%20webOS%20TV&tab=product. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
Full-size and fully featured, with the washer on the bottom and dryer on top, the sleek single unit LG WashTower takes up half the space¹, giving you room to add a sink, a folding table or whatever you like. But unlike conventional stacked pairs, LG’s exclusive Center Control panel is perfectly positioned with both washer and dryer controls at just the right height. The intuitive Center Control LCD panel gives you more of what you need with every touch, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.
 

Would it be difficult for a child/short person (about 4' 9", 4' 11") to remove clothing from the top section without the use of a step stool?

Thank you for reaching us regarding LG WashTower (WKEX300HBA) model. Reaching high places can be tricky for kids or short people. Here are some helpful points:

•Step stools designed for kids are usually around 6 inches high.
•Some stools may be too tall for shorter children or when placed on high countertops.
•Using a step stool can make it easier to reach high places, like the top section of clothing in a closet.
•Foldable step stools are portable and can be stored away when not in use.
•Some people have found alternative solutions, like using long tongs or reach aids, to help them reach things without a step stool.

You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX300HBA.ABLEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
Style and convenience unite! This versatile LG slide-in range with Air Fry lets you make enough crunchy favorites like wings, fries and more to feed a crowd while saving time and counter space. The convection fan delivers the ideal temperature and airflow needed for faster preheating and more precise baking and roasting. Get dinner going in a hurry with the UltraHeat 3.2kW power element. The sleek, slide-in design enhances the style of your kitchen, and the 10-minute EasyClean cycle helps keep your oven looking like new.
 

Does this oven have a bottom heating element? I only see a heating element at the top of the oven. My food seems to be cooking or burning at the top and is undercooked from the bottom. What am I doing wrong?

Thank you for reaching us regarding LG Range. The LG LSEL6333F oven has a unique design that only uses a top heating element, which can cause uneven cooking. This means food may be overcooked on the top and undercooked on the bottom.

To achieve better cooking results, try these simple tips:

•Lower the temperature by 20°F and cook for a longer time
•Cover food with baking foil to prevent burning and promote even cooking
•Move the pizza stone closer to the top heating element for better cooking
•If possible, consider inverting the oven (check your oven manual or consult a professional if unsure)

By following these tips, you can improve the cooking performance of your LG LSEL6333F oven. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LSEL6333F.BRSLLGA. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
With Counter-Depth MAX, LG offers the capacity you typically get in a standard-depth refrigerator with the built-in look of a counter-depth. Stock up with room to store it all—then spot what you need in an instant with two quick knocks on the InstaView window. The convenient internal dispenser offers easy access to filtered water while providing a sleek front with no visible dispenser.
 

What is the clearance for the doors to open? I have a wall on the right side of my refrigerator.

Thank you for your interest in the LG Refrigerator. The LG LRFLC2706S counter-depth French door refrigerator requires the following clearance for the doors to fully open:

•56.75 inches with door fully open (without handles)
•40 inches with door open 90 degrees (with handles)

You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFLC2706S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
Easily and quickly record up to 100GB of data with this LG BP50NB40 8x external USB 2.0 Blu-ray Disc rewriter that features 6x maximum BD-R and 2x BD-RE write speeds to help you rapidly complete your tasks.
 

Will this work with a Samsung Galaxy A8 tablet and allow me watch DVD movies on the tablet.

Thank you for your interest in the LG Blu-ray Disc. Yes, it is possible to watch DVD movies on a Samsung Galaxy Tab A8 tablet using an external USB DVD player like the LG BP50NB40. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-BP50NB40.AVAR10B. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care
 
From the silver door trim and knob accents to the glass door that lets you quickly check on clothes, this LG dryer brings an easy style to any laundry space. Drying is easier, too, thanks to the LG Sensor Dry system that measures moisture levels throughout the cycle and automatically adjusts drying time—no more damp clothes or overdrying.
 

Can this dryer be installed in a space that is 33 inches deep that used to house a dryer with a flexible vent setup.

Thank you for your interest in the LG Dryer. Yes, the LG DLE7150W dryer can be installed in a space that is 33 inches deep and previously housed a dryer with a flexible vent setup. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLE7150W.ABWEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
2 days ago
by
Posted by: 
LG Digital Customer Care