MicrosoftOutreachTeam
 
 
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  • Answer Count
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    7,391
  • First Answer
    March 19, 2013
  • Last Answer
    October 28, 2023
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MicrosoftOutreachTeam's Answers
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Xbox Series X, the fastest, most powerful Xbox ever. Explore rich new worlds with 12 teraflops of raw graphic processing power, DirectX ray tracing, a custom SSD, and 4K gaming. Make the most of every gaming minute with Quick Resume, lightning-fast load times, and gameplay of up to 120 FPS—all powered by Xbox Velocity Architecture. Enjoy thousands of games from four generations of Xbox, with hundreds of optimized titles that look and play better than ever. Get the most out of your Xbox Series X with Xbox Game Pass Ultimate (membership sold separately) and be the first to play new games like Starfield and Forza Motorsport on day one. Plus, enjoy hundreds of games like Minecraft Legends, Halo Infinite, and Forza Horizon 5 with friends on console, PC, and cloud. With games added all the time, there’s always something new to play.
 

I have all disc games for my XBOX one, and Xbox 360, are these able to transfer my saved content from the games I played on my old Xbox’s to the series X? And if I create an account, am I able to order an Xbox Series X?

Games purchased digitally and save content from Xbox One will automatically transfer to Xbox Series X when you log in with your Microsoft account. Some, but not all, Xbox 360 and save data will transfer over. For more details, please go here: https://support.xbox.com/en-US/help/hardware-network/getting-started-set-up/move-from-xbox-360-to-xbox-one
6 months ago
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Posted by: 
MicrosoftOutreachTeam
 
Experience the modernized design of the Xbox Wireless Controller in Robot White, featuring sculpted surfaces and refined geometry for enhanced comfort during gameplay with battery usage up to 40 hours. Stay on target with a hybrid D-pad and textured grip on the triggers, bumpers, and back-case. Seamlessly capture and share content such as screenshots, recordings, and more with the Share button. Connect using the USB-C port for direct plug and play to console and PC. Support for AA batteries is included on the rear. Plug in any compatible headset with the 3.5mm audio jack. Use the Xbox Accessories app to remap buttons and create custom controller profiles for your favorite games. Quickly pair with, play on, and switch between devices including Xbox Series X|S, Xbox One, Windows 10 PCs, Android, and iOS*.
 

Does this controller need 2 AA batteries to be used, or does it have an internal battery that can be charged through USB C (without the need for 2 AA batteries or the rechargeable battery pack that can be purchased separately)?

Thank you for your question. This Xbox controller uses two AA batteries (included) and is not rechargeable on its own. To make it rechargeable, we recommend getting a rechargeable battery pack designed for Xbox Series X/S controllers such as Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S.
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
Game loud and clear with the Xbox Wireless Headset, surround yourself with spatial sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone:X. Auto-mute and voice isolation reduce background noise for crystal-clear chat. The flexible, lightweight design with an adjustable headband makes for a more comfortable experience during extended play sessions while rotating earcup dials provide a quick, intuitive way to adjust volume and game/chat balance. Fine-tune your headset with the Xbox Accessories app for a customized audio experience. Pair directly to your console with Xbox Wireless radio without the need for dongles, or a base station, and connect to your mobile device with Bluetooth® for on-the-go music or chat, even pair to your phone and Xbox simultaneously to chat with a friend on your phone while playing on your console.*
 

I just have an Xbox one not an x or s Will these work with my console?

Thanks for checking! Yes, Xbox Wireless Headset is compatible with Xbox One consoles.
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
The Microsoft Flight Simulator: Premium Deluxe Game of the Year Edition celebrates all the positive feedback, reviews, and awards garnered, but is also a “thank you” to our fans—new and old—that have made Microsoft Flight Simulator such a phenomenon. The Microsoft Flight Simulator – Game of the Year Premium Deluxe Edition includes 35 highly detailed planes with unique flight models and 48 handcrafted airports. This enhanced edition introduces simmers to 5 all-new aircraft, 8 new handcrafted airports, 6 new Discovery Flights, new tutorials, and updates to the weather system. From light planes to wide-body jets, fly highly detailed and accurate aircraft in the next generation of Microsoft Flight Simulator. Test your piloting skills against the challenges of night flying, real-time atmospheric simulation, and live weather in a dynamic and living world. Create your flight plan to anywhere on the planet. The world is at your fingertips. This version plays on Xbox Series X|S and Windows PCs and is optimized for Xbox Series X|S. Games optimized for Xbox Series X|S will showcase unparalleled load times, heightened visuals, and steadier framerates.
 

Can I use this on the Xbox One S all digital?

Thank you for checking. Unfortunately, Microsoft Flight Simulator is designed for Xbox Series X/S and is not compatible with Xbox One consoles.
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
Go all-digital with Xbox Series S and enjoy next-gen performance in the smallest Xbox ever, at a great price. Make the most of every gaming minute with Quick Resume, lightning-fast load times, and gameplay of up to 120 FPS—all powered by Xbox Velocity Architecture. Enjoy digital games from four generations of Xbox, with hundreds of optimized titles that look and play better than ever. Get the most out of your Xbox Series S with Xbox Game Pass Ultimate (membership sold separately) and be the first to play new games like Starfield and Forza Motorsport on day one. Plus, enjoy hundreds of games like Minecraft Legends, Halo Infinite, and Forza Horizon 5 with friends on console, PC, and cloud. With games added all the time, there’s always something new to play.
 

Does the microsoft team have any idea when the xbox consoles will become available again?

Thank you for your interest in Xbox Series S. Due to overwhelming demand, Xbox Series X/S consoles may not current be in stock. But don't worry, we're working hard to make more available. We recommend checking back with Best Buy regularly for updates.
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
Experience the modernized design of the Xbox Wireless Controller, featuring sculpted surfaces and refined geometry for enhanced comfort during gameplay. Play wirelessly or use the included 9’ USB-C cable for a wired gaming experience. Stay on target with a hybrid D-pad and textured grip on the triggers, bumpers, and back case. Use the Xbox Accessories app to remap buttons and create custom controller profiles for your favorite games. Quickly pair and switch between Xbox Series X, Xbox One, Windows 10 PCs, and Android. iOS support coming in the future. Plug in any supported headset with the 3.5mm audio jack.*
 

Could I connect this to a android phone with Bluetooth

Thank you for your question. Yes, this Xbox wireless controller may be connected to Android devices via Bluetooth. For information on how to do this, please go here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
One convenient 12-month automatically renewing subscription for 1 person. Microsoft 365 Personal comes with premium Office apps, including Word, Excel, PowerPoint, Outlook, and more. Receive 1TB of OneDrive cloud storage for 1 person which allows you to access, edit, and share your files and photos across all your devices - all while knowing your information is always backed up and protected. Automatically renewing Microsoft 365 Personal subscription will renew each year for $69.99 (or then-current price) unless canceled before yearly renewal date by calling 1-888-BestBuy.
 

how to install the purchased 365 Microsoft office

Great question! If you're having issues with your installation, please check out our FAQ regarding installing Microsoft 365 to see if your issue can be resolved.

https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-US&ad=US

Best,

Tom
Microsoft Office Team
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
 Microsoft - Office Home &amp; Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]
The essentials to get it all done. Office Home & Student is for students and families who want classic Office apps including Word, Excel, and PowerPoint for Windows 10. A one-time purchase installed on one Windows 10 PC or Mac for use at home or school.
 

Do I have to wait for the card with my keycode to arrive to download Office?

In order to download Microsoft Office Home & Student you'll need to have the keycode to confirm your download.

Best,

Tom
Microsoft Office Team
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
More than just Word, Excel and PowerPoint, Microsoft 365 Business Standard is designed for businesses. It brings together premium Office apps, professional Outlook email, 1 TB of cloud storage, as well as additional business apps and services to help run and grow your business. Easily run online meetings and chat with others in real time to keep your business moving forward. One license covers fully-installed, always-up-to-date Office apps on 5 phones, 5 tablets, and 5 PCs or Macs.
 

How do I install Access to my Mackbook Pro?

Hi Rey,

Great question! Microsoft Access is available only for PC.

Best,

Tom
Microsoft Office Team
6 months ago
by
Posted by: 
MicrosoftOutreachTeam
 
 Microsoft - Office Home &amp; Business 2019 (1 Device) [Digital]
Microsoft - Office Home & Business 2019 (1 Device) [Digital]
For families and small businesses who want classic Office apps and email installed on one Windows 10 PC or Mac for use at home or work. Classic 2019 versions of Office apps including Word, Excel, PowerPoint, and Outlook.
 

Can this product be installed on a Windows Surface Pro?

Yes! Surface Pro is a great device for you to use Microsoft Office Home & Business on.

Best,

Tom
Microsoft Office Team
6 months ago
by
Posted by: 
MicrosoftOutreachTeam