Motorola Customer Care
 
 
Motorola Customer Care's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    5195
  • Helpfulness Votes
    2,084
  • First Answer
    April 28, 2014
  • Last Answer
    May 13, 2024
  • Featured Answers
    0
  • Best Answers
    357
 
 
Motorola Customer Care's Reviews
 
Motorola Customer Care has not submitted any reviews.
 
Motorola Customer Care's Questions
 
Motorola Customer Care has not submitted any questions.
 
Motorola Customer Care's Answers
1 2 3 4 5 ... 520 next>>
 
Experience ultra-fast 5G performance with an octa-core processor.1 Enjoy seamless scrolling on a razor-sharp 6.5" FHD+ display with a 120Hz refresh rate. Welcome to life at the speed of moto g power 5G.
 

How much ram does this contain and what is the Specs for the screen pixels.

Hi Jakeshjo, Thank you for your inquiry and interest in our product. The Moto G Power 5G 2023 phone comes equipped with 6 GB of RAM. As for the screen specifications, it features a Full HD+ display with a resolution of 2400 x 1080 pixels. You can check the link to see the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g/p?skuId=880. -Mitch
10 hours ago
by
Posted by: 
Motorola Customer Care
 
Experience ultra-fast 5G performance with an octa-core processor.1 Enjoy seamless scrolling on a razor-sharp 6.5" FHD+ display with a 120Hz refresh rate. Welcome to life at the speed of moto g power 5G.
 

Will this cellphone work on Cox Mobile ?? They use Verizon network, but I've had recent issues with "unlocked" "compatible" phones. Help. Thanks

Hi Unlockconfusion, Thank you for your interest in our product. Moto G Power 5G 2023 Unlocked phone should work with other MVNOs on the Verizon network. We suggest contacting Cox Mobile to confirm and check if this device will work with them. You can also check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
11 hours ago
by
Posted by: 
Motorola Customer Care
 
Give your favorite entertainment the upgrade it deserves with the new moto g power 5G. With a 6.7" FHD+ 120Hz display, you’ll enjoy incredibly smooth, seamless views of games and websites.* Watch movies and shows in native Full HD+ without compromising quality. And feel immersive sound all around with Dolby Atmos and stereo speakers.** Wanna create your own content? Capture sharper photos with an unshakable camera system featuring OIS. There’s a massive battery with blazing-fast 30W TurboPower charging to energize your adventures.*** And 128GB of built-in storage, so you have plenty of room to hold what moves you.**** With a premium design featuring vegan leather, moto g power 5G takes fun to another level.
 

Does this phone have a fingerprint id unlocking system?

Hi Waggs, We appreciate your interest in our product. Yes, the Moto G Power 5G 2024 phone has a side fingerprint reader that you can touch to unlock your phone. You can check the link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch
14 hours ago
by
Posted by: 
Motorola Customer Care
 
Finally, a phone that keeps up with your imagination. Introducing moto g 5G. Make the most of today’s networks with a superfast Snapdragon 480+ 5G processor.* Capture supersharp photos day or night with an advanced 48MP camera system.** And experience smooth gameplay on a fast and fluid 6.5" 120Hz display. Immerse yourself in the multidimensional sound of Dolby Atmos backed by stereo speakers.*** Plus, do it all without worrying about battery life or storage space. There’s a massive 5000mAh battery and plenty of room for photos, movies, apps, and games. Supercharge your creativity with moto g 5G.
 

Is it internationally unlocked or only for US companies?

Hi Sara, thank you for sharing your thoughts and for reaching out. Our phones are made to be compatible with the countries you plan to visit, but we can't promise that every feature will work seamlessly. I recommend reaching out to your mobile service provider to verify if your SIM card will work smoothly. Also, please remember that we don't recommend buying a phone in one area for extended use in another. Motorola phones are only under warranty in the specific country or region where they are initially sold. -Ythan
2 days ago
by
Posted by: 
Motorola Customer Care
 
Meet the new Moto G Play. With a fast-refreshing 6.5" 90Hz display, your favorite movies, websites, and games look smooth and fluid. Add to that a 16MP triple camera system, and it’s easy to shoot like a pro.
 

Does this phone work with Tello?

Thank you for expressing your interest in our product, Anna. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Play 2023 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Tello to confirm and for further details. -Mitch
3 days ago
by
Posted by: 
Motorola Customer Care
 
Give your favorite entertainment a big boost with the new moto g play - 2024. Featuring a Qualcomm Snapdragon 680 4G processor and 4GB* of RAM, you have all the speed you need. Bring movies, games, and music to life on a fast-refreshing 6.5" 90Hz2 HD+ display along with stereo speakers and Dolby Atmos**. Capture sharp photos day or night with a fast-focusing 50MP*** camera and Quad Pixel technology. Enjoy 64GB* of built-in storage for photos, movies, songs, and apps. And keep the fun going nonstop with a long-lasting 5000mAh**** battery. Sleek and stylish, it’s the premium design you’ve been craving. Great things are here with moto g play - 2024.
 

Can this phone be used with Qlink Wireless?

Thank you for expressing your interest in our product, Hitgirlk. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Play 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Qlink Wireless to confirm and for further details. -Mitch
3 days ago
by
Posted by: 
Motorola Customer Care
 
Give your favorite entertainment a big boost with the new moto g play - 2024. Featuring a Qualcomm Snapdragon 680 4G processor and 4GB* of RAM, you have all the speed you need. Bring movies, games, and music to life on a fast-refreshing 6.5" 90Hz2 HD+ display along with stereo speakers and Dolby Atmos**. Capture sharp photos day or night with a fast-focusing 50MP*** camera and Quad Pixel technology. Enjoy 64GB* of built-in storage for photos, movies, songs, and apps. And keep the fun going nonstop with a long-lasting 5000mAh**** battery. Sleek and stylish, it’s the premium design you’ve been craving. Great things are here with moto g play - 2024.
 

Can you use this phone with Qlink Wireless?

Thank you for expressing your interest in our product, Hitgirlk. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Play 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Qlink Wireless to confirm and for further details. -Mitch
3 days ago
by
Posted by: 
Motorola Customer Care
 
Introducing the ultra-modern, ultra-pocketable motorola razr+, which bends over backwards to do things never before possible. Thanks to the largest external display of any flip phone*, you can view more at a glance—and do more with it. Use Flex View to stand your phone on its own at multiple angles, giving you new ways to interact, capture, and create. Capture high-quality photos and videos hands-free, and preview them on the external display. Or fit more friends into that selfie using the ultrawide lens. Then flip open motorola razr+ for an ultra-smooth, incredibly vivid 6.9" pOLED screen. Either way, go all day and night on a single battery charge**, so nothing gets in the way of the fun. Reimagine the possibilities with motorola razr+.
 

My phone will not get the Internet You can call & text but that’s it What could it be Thank You

Hi Sweet, We're sorry to hear that you're experiencing difficulties with accessing the internet on your phone. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
3 days ago
by
Posted by: 
Motorola Customer Care
 
Introducing the ultra-modern, ultra-pocketable motorola razr+, which bends over backwards to do things never before possible. Thanks to the largest external display of any flip phone*, you can view more at a glance—and do more with it. Use Flex View to stand your phone on its own at multiple angles, giving you new ways to interact, capture, and create. Capture high-quality photos and videos hands-free, and preview them on the external display. Or fit more friends into that selfie using the ultrawide lens. Then flip open motorola razr+ for an ultra-smooth, incredibly vivid 6.9" pOLED screen. Either way, go all day and night on a single battery charge**, so nothing gets in the way of the fun. Reimagine the possibilities with motorola razr+.
 

What is return policy? Restock fee?

Hi Lynn, Thank you for your inquiry. The return policy and restocking fee at Best Buy can vary depending on the type of product and the specific circumstances of the return. For the most accurate and up-to-date information, we recommend visiting the Best Buy website or contacting their customer service directly. They'll be able to provide you with detailed information about their return policy and any applicable restocking fees based on your specific situation. -Mitch
3 days ago
by
Posted by: 
Motorola Customer Care
 
Give your favorite entertainment the upgrade it deserves with the new moto g power 5G. With a 6.7" FHD+ 120Hz display, you’ll enjoy incredibly smooth, seamless views of games and websites.* Watch movies and shows in native Full HD+ without compromising quality. And feel immersive sound all around with Dolby Atmos and stereo speakers.** Wanna create your own content? Capture sharper photos with an unshakable camera system featuring OIS. There’s a massive battery with blazing-fast 30W TurboPower charging to energize your adventures.*** And 128GB of built-in storage, so you have plenty of room to hold what moves you.**** With a premium design featuring vegan leather, moto g power 5G takes fun to another level.
 

Does this phone support wifi calling?

Hi Franz, Thank you for your interest in our product. Yes, the Moto G Power 5G 2024 phone does support Wi-Fi calling. However, this feature is carrier-dependent. We suggest contacting your preferred carrier to confirm if they'll support this feature on this device. You can check this link to see all compatible carriers that support Wi-Fi calling features: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch
4 days ago
by
Posted by: 
Motorola Customer Care