RCA Customer Service
 
 
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    March 3, 2015
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    November 24, 2015
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RCA Customer Service's Answers
<<prev 1 2
 
 RCA - 40&quot; Class (39-1/2&quot; Diag.) - 1080p - LED - 60Hz - HDTV
RCA - 40" Class (39-1/2" Diag.) - 1080p - LED - 60Hz - HDTV
RCA LED40HG45RQ LED HDTV: View your favorite TV shows, movies and games in crisp 1080p resolution with this RCA HDTV, which boasts a 6.5 ms response time for picture clarity. The 2 HDMI inputs make it easy to connect your Blu-ray player or gaming consoles.
 

can I play movies AVI, MKV,MP4 etc from a flash drive?

Hello -

Yes. The USB port is capable of playing music, movies and viewing photos.

Thank you.
9 years, 2 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
RCA - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
RCA LRK40G45RQ LED HDTV: With an 8 ms response time and 60Hz refresh rate, this RCA HDTV generates clear, smooth scenes, so you can enjoy your favorite movies and other videos in true-to-life detail. The preinstalled Roku Streaming Stick enables access to more than 1,000 entertainment channels.
 

My TV won't re-connect to ROKU?

I have had it for 1 month and it was working fine. Now I get a No Signal warning.
Hello -

Check you input setting. On the remote control, there is a button titled INPUT. Press this button and then select ROKU.

Thank you
9 years, 2 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
RCA - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
RCA LRK40G45RQ LED HDTV: With an 8 ms response time and 60Hz refresh rate, this RCA HDTV generates clear, smooth scenes, so you can enjoy your favorite movies and other videos in true-to-life detail. The preinstalled Roku Streaming Stick enables access to more than 1,000 entertainment channels.
 

Can I connect my current DVR box to this TV easily?

Hello -

Yes, it's very easy to connect your DVR box. You'll need an HDMI cable from your DVR box to one of the HDMI connections on the TV.

Thank you.
9 years, 3 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 40&quot; Class (40&quot; Diag.) - LED - 1080p - Smart - HDTV
RCA - 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV
RCA LRK40G45RQ LED HDTV: With an 8 ms response time and 60Hz refresh rate, this RCA HDTV generates clear, smooth scenes, so you can enjoy your favorite movies and other videos in true-to-life detail. The preinstalled Roku Streaming Stick enables access to more than 1,000 entertainment channels.
 

1 remote?

is there a separate remote for the roku or does one remote do everything?
Hello -

There is only one remote. We have incorporated a separate ROKU button on the remote for easy access.

Thank you.
9 years, 3 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 55&quot; Class (54-5/8&quot; Diag.) - LED - 1080p - HDTV
RCA - 55" Class (54-5/8" Diag.) - LED - 1080p - HDTV
RCA LED55C55R120Q LED HDTV: This RCA TV features an expansive 1080p display and a digital comb filter for rich, detailed images in crystal clarity. The spacioius LED screen is ideal for a living room or home theater space.
 

Are you able to add channels to the favorite list or do you have to auto program it?

I use over the air signal and reposition my antenna to get different channels. I would like to just ADD the channels as I find them without having to "auto program" each time I move the antenna.
Hello Steve -

Unfortunately, you'll have to run "auto scan" to add additional channels if you re-position your antenna. Currently, there is no way to add channels on a case by case basis.

Thank you.
9 years, 3 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 40&quot; Class (39-1/2&quot; Diag.) - 1080p - LED - 60Hz - HDTV
RCA - 40" Class (39-1/2" Diag.) - 1080p - LED - 60Hz - HDTV
RCA LED40HG45RQ LED HDTV: View your favorite TV shows, movies and games in crisp 1080p resolution with this RCA HDTV, which boasts a 6.5 ms response time for picture clarity. The 2 HDMI inputs make it easy to connect your Blu-ray player or gaming consoles.
 

Does this TV have a headphone jack?

Hello -

Yes, this model has a headphone jack.

Thank you.
9 years, 3 months ago
by
Posted by: 
RCA Customer Service
 
 RCA - 55&quot; Class (54-5/8&quot; Diag.) - LED - 1080p - HDTV
RCA - 55" Class (54-5/8" Diag.) - LED - 1080p - HDTV
RCA LED55C55R120Q LED HDTV: This RCA TV features an expansive 1080p display and a digital comb filter for rich, detailed images in crystal clarity. The spacioius LED screen is ideal for a living room or home theater space.
 

3d

in specifications next to "3D technology" it says "yes".

I don't see anyone mentioning that it is a 3D tv so what does that mean.

I filtered my search for "3D" and this was listed. I have a feeling it's not.
Hello -

This model is not a 3D TV. The 3D you're referencing is our 3D Comb Filter. The 3d Comb Filter processes the incoming image, ensuring that what you see is color-accurate and devoid of noisy artifacts.

Thank you
9 years, 3 months ago
by
Posted by: 
RCA Customer Service