SiriusXMProductExpert
 
 
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    October 1, 2020
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Swap primary images #1 and 2 so screen image shows first; update primary screen image (#1) with new one provided. Replace packaging (#5) image. Replace image #6 with new lifestyle/in-car image provided.
 

Do you sell a SiriusXM radio with USB connectivity. My car doesn't have auxiliary.

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The only USB solution for SiriusXM in your car is to connect your cellphone via Android Auto / CarPlay to stream our SiriusXM app to your car.

If your car supports Bluetooth then you can use the Roady BT model # SXVRBT1 to play SiriusXM satellite audio to your car without using the Aux in.

Alternatively, you can use any of our Satellite radios (except the SXV300) with the optional FM Direct Adapter model # FMDA25 to play Satellite audio to your car's FM radio.
2 months ago
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SiriusXMProductExpert
 

Will this radio shut off automatically after several hours of playing? Looking for a radio that we can play for an 8 hour period without having to restart.

The SiriusXM Onyx EZR has an inactivity timer that will power down the Onyx EZR after 8 continuous hours without any button presses. This feature is to prevent battery run down when the Radio is installed in a vehicle with an always on 12v power port that never turns off when the vehicle is turned off.

However, this feature is off by default so normally your Onyx EZR will play without a time limit even if no buttons are pressed. You can turn this feature on and off in the Menu.
2 months, 1 week ago
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Posted by: 
SiriusXMProductExpert
 
Update images: Replace primary (#1), packaging (#4), and lifestyle/in-car (#9) images. Remove image #3.
 

I have the roadie BTT but I am needing the charger that plugs into the cigarette lighter. Do you guys sell them and if so, how much are they?

The Roady BT's IPA is not sold separately from the Roady BT's Display. This is because the IPA and the Display both contain Microprocessors and the software in the IPA and Display need to match the hardware versions and the software of the Display and IPA. Mixing unmatched IPA with Display will result in performance issues and error massages. Additionally, the satellite receiver is entirely in the IPA so changing the IPA will require a subscription swap. If your IPA is broken contact SiriusXM via our toll free number 1 (800) 689-6881 and request a warranty replacement and a complete set will be sent. Just be sure to keep the replacement as a matched set to avoid the concerns outlined above.
2 months, 2 weeks ago
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Posted by: 
SiriusXMProductExpert
 
Stream ad-free music from every genre and decade, plus sports, comedy, talk and news in your home or office with this Wi-Fi Sound Station.
 

This is essentially a locked Grace Mondo wi-fi device. The Mondo has an option for a battery pack. Does this iteration of the Mondo have a battery option?

Yes, it uses the same battery as the Mondo. You can purchase the battery directly from Grace Digital.
2 months, 2 weeks ago
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Posted by: 
SiriusXMProductExpert
 

does this come with 12 volt connection

The Onyx EZR with Home Kit comes with an AC power adapter that supplies 5volts to the Onyx EZR home dock. If you want to use your Onyx EZR in a vehicle then I recommend you get a SiriusXM universal Vehicle kit Model #SXDV3. This kit includes the magnetic antenna you will need for a vehicle as well a vehicle car dock with mounting adapters for vent and dash and a 12v power adapter that plugs into the vehicle dock.
2 months, 4 weeks ago
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Posted by: 
SiriusXMProductExpert
 
This SiriusXM SXDV3 interoperable kit is designed for use with most SiriusXM, Sirius and XM models, so you can enjoy stations from your SiriusXM Dock & Play radio through your vehicle's stereo system.
 

does this one work with model ssv7

Yes, the SXDH3 and SXDH4 both will work fine with your stratus 7 (SSV7).
3 months ago
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Posted by: 
SiriusXMProductExpert
 
Stream ad-free music from every genre and decade, plus sports, comedy, talk and news in your home or office with this Wi-Fi Sound Station.
 

Looking at purchasing the SiriusXM Wi-FI Sound Station for our showroom sound system. we have an older surround system today. RCA jacks is why I'm looking at this model. Is this easy to operate? we will have several people operating this.

The Sound station is very easy to use and has a very straight forward user interface. However, the Sound Station has an inactivity timer that will stop the music after 8 hours of continuous play without any interactions with the Sound Station. You can keep this playing without interruption just by periodically interacting with the Sound Station or we offer commercial music players that are streaming devices that will play continuously without any interactions.

Commercial Music players and subscriptions are available here:
https://sxmbusiness.com/
https://help.dynamicmediamusic.com/siriusxm-sxbr3/
https://www.amazon.com/SiriusXM-GDI-SXBR3-Music-Business-Internet/dp/B09MSHX7C6
3 months, 1 week ago
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Posted by: 
SiriusXMProductExpert
 
Swap primary images #1 and 2 so screen image shows first; update primary screen image (#1) with new one provided. Replace packaging (#5) image. Replace image #6 with new lifestyle/in-car image provided.
 

Can you help me

Sure, just send an email to our technical support email address "roadybt@siriusxm.com" with a detailed description of what help you need and be sure to include the Radio ID of your satellite radio.
3 months, 1 week ago
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Posted by: 
SiriusXMProductExpert
 
Update images: Replace primary (#1), packaging (#6), and lifestyle/in-car (#4) images. Update images: Remove images #2, 3, 5, 7-14.
 

I already have a subsciption to siriusxm. can i transfer the current subsciption to a new after market radio

Yes, just call and our agents will assist you with the transfer.
3 months, 1 week ago
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Posted by: 
SiriusXMProductExpert
 
Configure your Tour radio with this SiriusXM wireless remote control. The included lithium battery provides long-lasting use, while compatibility with select SiriusXM Tour receiver models ensures seamless operation. This SiriusXM wireless remote control lets you change channels, browse categories and initiate voice searches for easy content navigation, and labeled buttons support intuitive operation.
 

Should the top buttons on remote light up. Model SXDPR1.

NO, none of the buttons have illumination.
3 months, 1 week ago
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Posted by: 
SiriusXMProductExpert