Hello! We are sorry to hear about your concern. This Microwave can be serviced, if you are looking to repair it, we recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you. If you want to replace it, this model is still available, along with other comparable models on Best Buy's website. Hope this helps!
1 year ago
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Posted by:
WhirlpoolTeam