Monica, we are terribly sorry to hear this. Please make sure you are not putting items directly over the wash plate in the middle but around the side walls. If you are still having issues, we would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
7 years, 5 months ago
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Posted by:
WhirlpoolTeam