Hi Lisa, we're sorry to hear about the issue you are experiencing with your Refrigerator! For your convenience we have product troubleshooting available at Whirlpool.com under the Service and Support tab. For further assistance please call our Customer Support line 800-253-1301.
Thank you for your inquiry regarding our Whirlpool appliances!
7 years, 10 months ago
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WhirlpoolTeam