Hello KS7462! I'm sorry to hear about the issue you are experiencing with your washer! For your convenience we have product troubleshooting available at the link provided http://bit.ly/2audJwX . For further assistance please call our Whirlpool Customer Support line 1-800-253-1301.
Thank you for your inquiry regarding our Whirlpool appliances!
8 years, 7 months ago
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WhirlpoolTeam