Thank you for reaching out to us regarding your washer. We are sorry to hear about the concern you have encountered. We would like to clarify that for model WFW4720RW, the "LC" or "LoC" code indicates that the Control Lock feature is activated, rather than an error.
When the Control Lock is engaged, the control panel will not function. To resolve this, you will need to deactivate it by touching and holding the "Control Lock" button for three seconds. As you hold the button, the display will count down from 3 to 1 before displaying the code. Please note that you can still touch START to pause a cycle or POWER to turn off the washer while the lock is active.
You can find more information here: https://producthelp.whirlpool.com/Laundry/Washers/Front_Load_Washers/Error_Codes/Other_Error_Codes/LoC_or_LC_-_Front_Load_Washer
Thank you for your inquiry about our Whirlpool® appliances. Please let us know if you have any additional questions!
2 months, 3 weeks ago
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WhirlpoolTeam