kimberly,during the final rinse, wait until the washer has completed filling and press the START/Pause button to pause the washer. Lift the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause button again to start the washer. Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
2 years, 3 months ago
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WhirlpoolTeam