Breville Consumer Support

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October 10, 2016
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June 20, 2024
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Breville Consumer Support's Answers

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Breville - the Barista Express Impress Espresso Machine - Damson Blue

Create third wave specialty coffee at home from bean to espresso in less than a minute. The best of the Barista Express with the Impress Puck System. Helping you to achieve the perfect dose and a precise tamp while reducing the grinds on the machine and bench top.

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Is this machine have a temperature control ?

The machine will heat the water to 200 degrees F internally.

2 weeks, 6 days ago

Posted by:

Breville Consumer Support

Breville - the Smooth Wave 1.2 Cu. Ft. Microwave - Stainless Steel

Take the guesswork out of the equation with this Breville the Smooth Wave microwave. Sensor iQ technology monitors the amount of steam produced during the cooking process and automatically adjusts the power level, preventing overcooked and burned food. This Breville the Smooth Wave microwave features 15 smart presets for one-touch operation, and the soft-close door helps avoid loud slams.

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I just bought this microwave. Is it supposed to be making buzzing noise when plugged in? It started as soon as I plugged it in

We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV2400528BBMR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.

3 weeks, 2 days ago

Posted by:

Breville Consumer Support

Breville - the Mini Smart Oven - Stainless Steel

Toast up to 4 slices of bread or bake an 11" pizza quickly in this Breville the Mini Smart Oven BOV450XL, which features 4 quartz elements for fast, even heating. Element IQ coordinates cooking times to preheated oven temperatures.

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Can I use this to heat factor 75 meals? I'm trying to stop using the microwave, and it gives the option to heat in an oven at 375 .

You would need to confirm with the meal manufacturer if they are able to be heated in toaster ovens.

3 weeks, 2 days ago

Posted by:

Breville Consumer Support

Breville - the Sous Chef 9-Cup Food Processor - Brushed Stainless Steel

Our new 9 cup capacity Food Processor. Compact enough to keep on your kitchen countertop all while maintaining a high level of performance.

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S-blade and other round disque to cut are stainless?

The blades are stainless steel.

3 weeks, 2 days ago

Posted by:

Breville Consumer Support

Breville - the Smart Oven Air Fryer - Brushed Stainless Steel

The Smart Oven Air Fryer powered by our Element iQ system delivers maximum performance and versatility. Smart algorithms replicate the ideal cooking environment for air fry and 10 additional cooking techniques. Higher temperatures and super convection speeds up cooking time with great crispness. Enjoy the confidence of cooking with Breville+. The full experience is free when you register your oven.

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Does Breville counter top convection/ airfryer have any PTFE on interior or trays, It says it is PFOA free only.

While not Teflon, which is a brand name, we do use a non-stick coating. Our coating does have PTFE, but is not made with PFOA.

1 month, 1 week ago

Posted by:

Breville Consumer Support

Breville - the Barista Touch - Damson Blue

the Barista Touch

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How to clean the water tank if it is not removable?

The water tank can be removed.

1 month, 1 week ago

Posted by:

Breville Consumer Support

Breville - the Barista Touch Espresso Machine with 9 bars of pressure, Milk Frother and integrated grinder - Stainless Steel

Barista quality performance with new intuitive touch screen display with pre programmed cafe drinks menu and automatic milk texturing. All within a compact footprint. A built in grinder delivers the right amount of ground coffee on demand and with a 3 second heat up time, you go from bean to cup, faster than ever before.

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Why won't the Clean Light turn off after I run the cleaning procedure and restart the machine?

It either means the machine "thinks" the cycle wasn't completed or interrupted. Please go ahead and run another Clean Cycle.

BES880 - Clean Cycle
https://youtu.be/um3nWwTKQwU?si=rrnkhniT1Z63GD26

If you continue to experience issues, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.

1 month, 3 weeks ago

Posted by:

Breville Consumer Support

Breville - the Smooth Wave 1.2 Cu. Ft. Microwave - Stainless Steel

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Does this microwave combo toast bread?

This microwave does not toast bread.

1 month, 3 weeks ago

Posted by:

Breville Consumer Support

Breville - Juice Fountain® Cold Electric Juicer - Silver

The Breville Juice Fountain cold electric juicer is powerful and efficient. The 850W, two-speed motor generates up to 13,000 rpm, processing even the toughest fruits and vegetables in less than a second. The Breville Juice Fountain cold electric juicer features cold spin technology that lets you make fresh, healthy juice full of vitamins and minerals.

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Can this particular juicer juice almond or other seeds ?

Seeds and nuts cannot be juiced.

1 month, 4 weeks ago

Posted by:

Breville Consumer Support

Breville - the Smooth Wave 1.2 Cu. Ft. Microwave - Stainless Steel

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Can you purchase a trim package with this microwave to use as above a wall oven?

No, there's no trim package like that for this microwave.

1 month, 4 weeks ago

Posted by:

Breville Consumer Support