Hello. I'm sorry, but although we handle the distribution for the Nespresso® machines, as part of our partnership, Nespresso has asked that all customer service issues be directed to them. But if you either call them at 800.562.1465, or go to https://www.nespresso.com/us/en/service-customer-care, they will definitely be able to help you.
2 years, 10 months ago
by
Posted by:
Breville Consumer Support