I cannot get it to connect to my Wi Fi
Quick start guide gives no trouble shooting guide and it keeps searching for wi- fi is not connecting what can I do?
Please review these steps to help you with setting up your Wi-Fi.
1. We have a Hipstreet YouTube Channel. Please visit YouTube and type in Hipstreet and then review the Video for setting up Wi-Fi on your Tablet.
http://www.youtube.com/watch?v=dN0-yPmzr5Q&list=UUpo9h7Bk2GfsPETKWOV4Dtw
2. If you are still having difficulty with setting up Wi-Fi, the problem could be that some of these tablets currently only supports WPA/WPA2 security encryption and not WEP. Please check your router settings and make sure that the encryption (security) type is WPA/WPA2. Once you have changed your router encryption, the tablet will easily connect to it. If you require assistance in changing your router security settings, you may have to refer to your Router user manual or contact your Router's manufacturer.
3. If you are still not able to connect to Wi-Fi, please contact out Technical support at 1-888-456-2426 and we will help you resolve this problem.
9 years, 8 months ago
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Posted by:
HipstreetProductExpert