Thank you for reaching out! This could be for many reasons why you are having high ping, Server location, and amount of devices connected to the network etc... are some examples. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
techteam@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
8 months ago
by
Posted by:
CyberPowerPC Brand Expert