Kelsey - We are sorry to hear that you are having issues with the VTech VM5254. You may need to reboot your baby monitor by powering off the parent and baby unit. Wait for 1 minute before powering them on, then test the unit again. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
2 years, 7 months ago
by
Posted by:
VTech Baby Monitors Team