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Who has time for frustrating computer issues? With unlimited coverage for all your computing issues, Geek Squad Tech Support is the expert resource you need to keep your PC, Mac or tablet* (up to three devices) up and running, no matter where you bought them. Get convenient help any way you'd like: in store, online or on the phone. Service is not valid until activated. Your activation code will be shipped within a few days of your online purchase. 2-year and 3-year plans are available in store only. Please see a Geek Squad Agent for details. WHAT IS INCLUDED A Geek Squad Agent will: Provide convenient 24/7 support however you need it: in store, online, by phone or live chat Provide unlimited virus removal and computer tune-ups for smooth, virus-free operation Provide Internet security software Be available to: Repair software Install software, including operating systems Install select hardware (hardware sold separately; see your local Geek Squad Agent to learn which hardware installation is included) Install memory Reset and update passwords for increased security Set up printers Provide general computer troubleshooting Perform an annual computer tune-up, including operating system software updates, screen cleaning, fan cleaning, and keyboard cleaning Remove data from hard drive and/or remove hard drive Offer 15% off future Geek Squad services (while your membership is active; cannot be used in combination with other offers) Provide optional 90 minutes of in-home support at $49.99 per visit Provide access to thousands of how-to videos online Answer questions and provide support for six months via a dedicated phone number Why should you have Geek Squad do it for you? 30-day money-back guarantee Friendly, knowledgeable Agents Four ways to get support: Online chat Phone In store In home ($49.99 per 90-minute visit) *Note: Anti-virus/anti-spyware software must be active and up to date. Hardware repairs, setup, data transfer, backup and recovery services are excluded. PC components are not included. A high-speed Internet connection is required for online support. See complete terms of service. WHAT TO EXPECT Important information: Your activation code will be shipped within a few days of your online purchase. If you choose Store Pickup, your activation code will be in the package. Follow the directions on the package to activate your membership. WHAT TO HAVE READY When you want to activate this service, remember to have the following ready: The code for the Tech Support Membership you've purchased