Lag in game play
My son says when the device is plugged in that there is a lag time in his game play which frustrates him greatly. He wants to return it. Is this normal? Any advice?
Settings may be too high, Depending on his computer specs, he may not be able to run the capture card correctly. Requirements are Intel i7-2XXX or better. 8GB ram minimal. Have him lower his capture card settings and retry. Is he trying to Stream and Capture at the same time? Most people have a dedicated streaming PC for streaming content.
He should be able to locally record his gameplay without streaming and not have any effect on screen shuttering or lag.