This phone is set up for Sprint so no, it's not unlocked. HTC's site sells both the unlocked and the carrier specific models. I know what you mean as I was going to order this through HTC to get it earlier but held out until Best Buy had it so I could get the points on my Rewards account. Unfortunately you'll have to buy from another site (manufacturer's or otherwise) or play the waiting game to see if Best Buy is going to carry the unlocked version. In my opinion, don't hold your breath. If you look at what's offered from all the different manufacturers it seems like Best Buy isn't doing a whole lot with HTC. I could be wrong, again, just my opinion.