Same as new ones. But be warned. . I bought 3 pair since there is a limit of only 1. It was a horrible experience. Bought the 2nd gen with wireless charging. Recieved only 2 that was correct but looked used and not clean and not factory reset. Other one was 1st gen sent in a 2nd gen box no wireless case, charging cable was broken and stained green. Had to go to store and resolve issue and pay the difference on new ones.. 1st and last time I will ever buy geek squad certified. Better of buying new.