ChargedSarge
ChargedSarge's Stats
- Review Count2
- Helpfulness Votes17
- First ReviewMay 18, 2021
- Last ReviewMay 22, 2021
- Featured Reviews0
- Average Rating1
Reviews Comments
- Review Comment Count3
- Helpfulness Votes14
- First Review CommentMay 18, 2021
- Last Review CommentMay 24, 2021
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count2
- Helpfulness Votes12
- First AnswerMay 24, 2021
- Last AnswerMay 24, 2021
- Featured Answers0
- Best Answers2
ChargedSarge's Reviews
Scan all your prints, negatives and slides quickly and efficiently. Complete with film holdersit handles just about any size and format, including 35 mm filmstrips, mounted slides and full panoramic medium format film.
Don't buy if using new/recent MacOS versions
Customer Rating
1.0
Quality
1.0
Value
1.0
Ease of Use
4.0
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I purchased the Epson Photo V600 from Best Buy about 14 days ago and found almost immediately that Digital ICE does not work with my new iMac that is running MacOS 11 Big Sur. In fact, Digital ICE did not work with the last version of the MacOS 10.5.5 Catalina.
I was pleased when I learned that Silverfast was offered for free to correct this problem; however, it's the cheapest version of Silverfast, Silverfast SE and it's outdated (rev 8.8.0.24) from November 2020.
So my software is six months old, and my scanner is seven days old.
When I tried to update it to the latest version, which is now Silverfast 9 SE without paying the full price, which is $99, there is no discounted rate for registered users, which I am. However, since Epson made a deal with Silverfast, then there's no discounted updates or discounted upgrades. It's like we're not really registered users -- Epson is the registered user, and we received a gift. I don't want a gift -- I want a scanner that works as advertised. The selling point of this scanner is the Digital ICE dust and scratch removal, as it's promoted on both the Best Buy and Epson websites. They even have the Digital ICE logo emblazoned on the bottom left of the front of the scanner.
I am very disappointed and displeased, and if I cannot get a discounted version of this update or a discount on an upgrade to SE Plus, for example, then I am going to return it Best Buy as I have nine days left to return it, which I am certainly going to do. I'd rather wait for Epson to come out with a new version of an affordable flatbed photo scanner than have one that doesn't work as promoted.
If you have a Mac that's running Catalina or Big Sur, then I recommend that you consider an alternative. Otherwise, be prepared to shell out more than $100 to update it, and even more to upgrade it.
I don't understand why Epson continues to sell this product when Digital ICE stop working on the MacOS years ago as well as offering an outdated version of Silverfast that can be updated or upgraded at discount.
No, I would not recommend this to a friend.
Verified Purchaser:Yes
Mobile Submission: false
Length of ownership: 7
+10points
17out of 24found this review helpful.
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NETGEAR - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
The Nighthawk X6S AC4000 Router, with breakthrough Tri-band WiFi 5 and multi-user MIMO (MU-MIMO) is ideal for simultaneous streaming to many WiFi devices in your home. The X6S offers the fastest combined WiFi speed up to 4Gbps, and is powered by a powerful 64-bit, dual core 1.8GHz processor with three offload processors. Enjoy fastest WiFi speed throughout your home with less lag and less buffering as you game, stream and surf. Access and control your router from anywhere using features such as NETGEAR Nighthawk App, ReadyCLOUD and OpenVPN. NETGEAR Armor - Advanced cyber threat protection for your home and all your devices. Control your home network with voice commands using Amazon Alexa and the Google Assistant.
A Pricey Paperweight: Will Not Update
Customer Rating
1.0
Ease of Use
1.0
Quality
3.0
Value
1.0
I have never spent this much on a router; however, I was told that the Netgear Nighthawk was one of the best for a house of my size and the number of the devices I had. It worked wonderfully for about 8 months, but then the “auto updates” stopped working.
I am now permanently stuck on Firmware Version 1.4.1.50_1.3.10 and unable to update it to the latest Firmware Version 1.4.1.68.
One only needs to go to the NETGEAR Community on their website and do a search for R8000P firmware, and you will see all of the posts that there is no fix for this. If you’re lucky, you might be able to return your current router for a refurb that has been updated, but you’ll get no warranty. Next time, I am getting an extended Best Buy warranty and a modem other than NETGEAR.
No, I would not recommend this to a friend.
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ChargedSarge's Questions
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ChargedSarge's Answers
Scan all your prints, negatives and slides quickly and efficiently. Complete with film holdersit handles just about any size and format, including 35 mm filmstrips, mounted slides and full panoramic medium format film.
I’m seeing mixed reviews on whether or not this scanner is compatible with Mac OS Catalina. Does the software change and have to be reconfigured every time there is a Mac update? If there are issues, who is it that we contact for help?
The selling point of this scanner is the Digital ICE dust and scratch removal, which is done by hardware. The last version it worked on was Mojave. For Catalina and Big Sur users, the fix is “free copy” of Silverfast SE software, which removes dust and scratches through software. Unfortunately, the version they included is Silverfast 8.8.0,, which was upgraded to Silverfast SE 9 in December 2020. Silverfast will not update to v9.0, and Epson customer service said that they have no plans to upgrade or update it. They said that I would have to purchase the software, which would be discounted if we were really Silverfast customers. We are not. Epson was the Silverfast customer. It costs $99 to upgrade the software, which is about half the price of the scanner. Absurd suggestion by Epson customer service.
3 years ago
by
Posted by:
ChargedSarge
Scan all your prints, negatives and slides quickly and efficiently. Complete with film holdersit handles just about any size and format, including 35 mm filmstrips, mounted slides and full panoramic medium format film.
Will this scanner be compatible with macOS Big Sur?
The Epson Scanner will work; however, Digital ICE will not work. And Epson’s fix is providing a license to Silverfast SE. Unfortunately, the software is v8.8.0 and the latest software is v9.0, which came out in December 2020. After calling Epson customer service today, Epson has no plans to allow customers to update to Silverfast v9. So you would be buying an obsolete scanner with obsolete software. You can always buy Silverfast 9.0, but it’s $99. About half of the price of the scanner.
3 years ago
by
Posted by:
ChargedSarge