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WolfPack
 
 
 
WolfPack's stats
 
  • Review count
    1
  • Helpfulness votes
    28
  • First review
    September 10, 2016
  • Last review
    September 10, 2016
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WolfPack's Reviews
 
Enjoy rapid Internet connectivity with this ARRIS SURFboard SBG6900-AC cable modem and Wi-Fi router, which feature download speeds up to 686 Mbps and Wireless-AC technology with Wi-Fi speeds up to 1900 Mbps.
 
Customer Rating
1 out of 5
1
Stay Away
on September 10, 2016
Posted by: WolfPack
Verified Purchase:Yes
Where can one begin with such an aggravating purchase. Originally I had a separate cable modem and wireless router. Worked great for 2+ years until lightening shorted out the modem. I thought it would be great to just buy one device to do both.
Packaging nicely done, but the modem is much bigger than I thought it would be.
Setup was easy. You can choose a wizard mode for basic setup or choose the traditional method to configure and tweak it.
It does have unique features that sounds great, but something isn't right.
I have to hard restart the modem by using a paper clip in the back for 3 seconds at least twice a day. I've had TWC to reflash the firmware to their latest. I constantly loose AirPrint capability even though the laser printer shows connection. I get frequent dns errors when loading a webpage. Constantly seems to drop connections. I've poured over all kinds of forums.
Either I have a defective modem or they need a newer firmware to address the stability of the device.
I can't return the modem since its been after 30 days and now I am thinking of just buying another separate modem and go back to my original router.
Buyer beware.
My Best Buy number: 2928179998
My Best Buy number: 2928179998
Mobile Submission: True
No, I would not recommend this to a friend.
+28points
28of 28voted this as helpful.
 
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