Enjoy rapid Internet connectivity with this ARRIS SURFboard SBG6900-AC cable modem and Wi-Fi router, which feature download speeds up to 686 Mbps and Wireless-AC technology with Wi-Fi speeds up to 1900 Mbps.
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Where can one begin with such an aggravating purchase. Originally I had a separate cable modem and wireless router. Worked great for 2+ years until lightening shorted out the modem. I thought it would be great to just buy one device to do both.
Packaging nicely done, but the modem is much bigger than I thought it would be.
Setup was easy. You can choose a wizard mode for basic setup or choose the traditional method to configure and tweak it.
It does have unique features that sounds great, but something isn't right.
I have to hard restart the modem by using a paper clip in the back for 3 seconds at least twice a day. I've had TWC to reflash the firmware to their latest. I constantly loose AirPrint capability even though the laser printer shows connection. I get frequent dns errors when loading a webpage. Constantly seems to drop connections. I've poured over all kinds of forums.
Either I have a defective modem or they need a newer firmware to address the stability of the device.
I can't return the modem since its been after 30 days and now I am thinking of just buying another separate modem and go back to my original router.