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I purchased a double pack ink cartridges for my cannon printer. After buying my product came home to install in printer . I was very suprised to see that my coloured ink was half gone. I called the store immediately, lady did not give me good customer service, I was told to bring back ink and they would decide what to do. After hearing that I never returned. I felt as though they were not all all concened with my issues, even though they created the problem in the first place.