Share REVIEW's profile
REVIEW
REVIEW's stats
- Review count1
- Helpfulness votes27
- First reviewMay 30, 2015
- Last reviewMay 30, 2015
- Featured reviews0
- Average rating1
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
- Answer count0
- Helpfulness votes0
- First answerNone
- Last answerNone
- Featured answers0
- Best answers0
REVIEW's Reviews
LG 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water: This counter-depth refrigerator gives your kitchen a streamlined look without sacrificing storage space. Innovative organizational features let you store more groceries while still being able to find what you're looking for.
Customer Rating
1
Should have bought the Kitchenaid. Defrost issue
on May 30, 2015
Posted by: REVIEW
5 months into this product and I've had to throw so many vegetables because it freezes in the glide and serve tray. Finally one day find out the display showing r & dh codes on the refrigerator. Called LG and was told the defroster tried to defrost and quit after 1 hr.. Solution.. unplug the fridge and problem solved.. really? Called back and was passed on to smart diagnostic team, who did the smart diagnostic over the phone.. Everything is working fine.. I kept insisting that there is problem and I would like to have a technician come over.. He comes over 3 days later and first thing is that this fridge does not have an updated defrosting software. Apparently this model has problems defrosting for refrigerators manufactured between July and December 2014 according to the technician..So LG knew about this but did nothing to reach out and fix this issue and when I called the first thing they should have mentioned based on the serial number is that there is a problem with the defrosting software. Only when I insisted on having a technician come out, did they fix the problem. Do yourself a favor and buy another brand.
No, I would not recommend this to a friend.
Share this review:
+25points
27of 29voted this as helpful.
REVIEW's Review Comments
REVIEW has not submitted comments on any reviews.
REVIEW's Questions
REVIEW has not submitted any questions.
REVIEW's Answers
REVIEW has not submitted any answers.