One of several great features on this scanner is the convenience of using it wirelessly. On a few occasions while scanning a large number of papers, the connection between my laptop and the scanner dropped, For those of us who are less computer savvy and tend to have regular computer challenges, the troubleshooting was painless in comparison to other products. I had the thing up and running quickly which proves to me the application support was well designed for this feature which makes the scanner even greater.