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April 1, 2016
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April 1, 2016
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Robin's Reviews

Microsoft - Windows 10 Pro Operating System - Other - English

Windows 10 Pro Operating System: Remote log-in, a personal digital assistant, and the ability to run multiple virtual desktops will help you to increase productivity. Draw or write on web pages and share them as customized notes. When it's time to relax, you can stream Xbox One content to your Windows 10 PC, laptop, or tablet.

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

Great operating system - nonexistent service

on April 1, 2016

Posted by: Robin

Verified Purchase:Yes

I purchased this copy of Windows 10 Pro after a hard drive crash and Microsoft refusing to validate my previously purchased license as "already used", though I had purchased it through their own website and they could certainly see that it wasn't currently in use.

Worse, this was the second time this happened. If there was a competitor I would go to them. But, the sad fact is that Windows 10 is so much better than their previous OSs that I had no choice but to pay the full price - again. If this was any other company, there'd be a way to speak to a manager or protest the ridiculousness of making someone pay 3 times for the same legally licensed piece of software. I purchased this copy from Best Buy in hopes that if something as obnoxious happens again they will at least attempt to assist.

So, 3 stars - because the OS is great - 2 deducted for the bad taste in my mouth that has lost Microsoft a previously very enthusiastic customer if there is ever a decent alternative that will run the software I need it to.

My Best Buy number: 2839070629

I would recommend this to a friend!

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