With Data Backup or Transfer service, you can bring your devices to a Best Buy store and have a Geek Squad Agent transfer data from one device to another.*You'll need to bring in both your old and new devices, and you'll be without them until the transfer is complete. Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.Make a reservation by choosing a store in our online scheduler or by calling 1-800-433-5778.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Worst customer service I have ever experienced. The manager of the Geek Squad on duty that night should be fired and so should the person that allows him to interact with customers.
If Best Buy wants to contact me I will provide you with his name and more details. This one employee, and you lost me as a promoter of Best Buy. I am puzzled how he made it through to having the ability to be the voice of that store and in turn the company.