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lkor
 
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    November 2, 2016
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    November 2, 2016
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Samsung - Galaxy Tab A - 10.1" - 16GB
Samsung - Galaxy Tab A - 10.1" - 16GB
Watch movies or check emails with this Samsung Galaxy Tab A. It has a 10-inch screen for easy viewing, and the octa-core processor keeps up with multitasking or streaming. This Samsung Galaxy Tab A has a battery life of up to 13 hours on one charge for convenient portability and long-lasting use.
 
Customer Rating
1 out of 5
1
This was a poor choice
on November 2, 2016
Posted by: lkor
Verified Purchase:Yes
When I first purchased the Tab A, it worked great. However, in September it began shutting off for no reason and finally quit working altogether. Sent it to Samsung for service, came back within a week with a diagnosis of a charging issue. Then it continued doing the same thing. Sent it again and it was returned within a week with a diagnostic. It continued to shut off and freeze up. Emailed the Samsung Customer Support requesting a replacement and was informed that Samsung does not replace or refund. I must continue to ship it off. I have done so again, all this within 6 weeks. They are allegedly doing a complete diagnostic on it. I have no confidence in Samsung customer service. Luckily, we have not had issues with our Samsung phones, but I seriously doubt I will ever own another Samsung product again if they will not back up their products.
My Best Buy number: 0769320197
My Best Buy number: 0769320197
No, I would not recommend this to a friend.
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65of 87voted this as helpful.
 
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