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April 19, 2016
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April 19, 2016
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cyngusa's Reviews

CORSAIR - Hydro Series 240mm Liquid CPU Cooler - Black/Gray

Keep your computer running smoothly with help from this Corsair Hydro Series liquid cooler, which works with select Intel® and AMD processors and features a 240mm radiator and dual 120mm fans to dissipate heat.

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Customer Rating

Tale of caution

on April 19, 2016

Posted by: cyngusa

Verified Purchase:Yes

The cooler itself looks awesome, is easy to set up, and performs great under normal circumstances I'd give this four stars. Now to explain why I didn't..

After a few weeks of being in service, one of the hoses on the CPU end decided to pop out.. spraying the internals of my computer. I often leave my system on for extended periods as I run gaming servers for my son and his friends. I came home to find the system on, hose popped out, and a weird maple syrup smell in the room.

I contacted Corsair and am waiting for a reply to see what the next recommended action is. I don't have a second cooler to see if my board/CPU is still functional. I'm not touching anything until Corsair fills me in on their procedures. My hope is Corsair handles this properly. Their product failed and potentially may have damaged my two week old I7-6700K CPU and possibly other expensive components.

My key questions: What is in the coolant water and how/can it be properly cleaned from a system in this situation? Does Corsair cover the entire system in the even of failure, or do they just replace the failed cooler and expect the customer to foot the bill for any damage caused by failure of their device?

I suspect I may just be having a run of bad luck. Most users don't have this issue I suspect. Whether I'd consider this a decent product or whether I'd recommend it to a friend is going to entirely be determined by Corsair customer service. I hear they treat their customers well, so I am optimistic.

My Best Buy number: 4019356776

No, I would not recommend this to a friend.

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