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Reviews
  • Review count
    2
  • Helpfulness votes
    1
  • First review
    March 26, 2017
  • Last review
    April 29, 2017
  • Featured reviews
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  • Average rating
    3
 
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Netgear's Reviews
 
Samsung - Galaxy J3 Emerge 16GB (Sprint)
Samsung - Galaxy J3 Emerge 16GB (Sprint)
Surf the internet or stay in touch with friends on this Samsung Emerge smartphone. Front- and rear-facing cameras make it easy to share a selfie or video-conference with your family. Android 6.0 Marshmallow provides reliable support for social media and gaming, and the wide screen on this Samsung Emerge smartphone gives you ample room for work or play.
 
Customer Rating
5 out of 5
5
Erika was GREAT !!!
on April 29, 2017
Posted by: Netgear
from Tustin CA
Verified Purchase:Yes
Replacing our lease phone was a nightmare. Erika was amazing through the whole process. We were on the phone with customer service, she was on the phone with her liaison. After hours of being in the store, one by one, Erika resolved our issues and even stayed past the end of her shift. We were happy customers when we left the store. And we LOVE our new Samsung S8+. THANK YOU Erika !!!
My Best Buy number: 2664003267
My Best Buy number: 2664003267
I would recommend this to a friend!
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-6points
0of 6voted this as helpful.
 
NETGEAR - AC1200 Dual-Band WiFi USB 3.0 Adapter - Black
NETGEAR - AC1200 Dual-Band WiFi USB 3.0 Adapter - Black
The NETGEAR AC1200 WiFi USB 3.0 Adapter with high-gain antennas provides 3x faster access than USB 2.0. Wirelessly connect your notebook or desktop computer to an 11ac network for applications such as lag-free, multiple HD streams throughout your home.
 
Customer Rating
1 out of 5
1
Awful Customer Service
on March 26, 2017
Posted by: Netgear
Verified Purchase:Yes
Responded yes to a software update. After that, my adapter would not work. When I called Netgear customer service, they suggested I return the product to Best Buy and see what they could do. Since the adapter was out of the warranty period, a new one was purchased. The same error message popped up when I tried to install the new one. Again, I called Netgear. The bottom line ... I was told I would have to purchase the upgraded help package @ $89 before they could help my install my BRAND NEW Netgear adapter. I now use LinkSys. Installed in less than 10 minutes !!! No more Netgear for me ...
My Best Buy number: 2664003267
My Best Buy number: 2664003267
No, I would not recommend this to a friend.
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+1point
1of 1voted this as helpful.
 
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