Let a knowledgeable Geek Squad Agent work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.The agent will initiate your drive diagnostic for $49.99, which will determine the integrity of your data. If data recovery is necessary, your product will be shipped to the Data Recovery Division at Geek Squad® City. This work can take a significant amount of time to complete, and the actual recovery cost will vary depending on the condition of the data.*
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I still don't have my computer recovery completed after several weeks, and have been told it will be another MONTH or so until it is. The price I have been quoted to recover just the documents and photo files was outrageous, and they demanded a large deposit. Both the counter personnel and the person who finally called to tell me when we would see some results were rude. We are repeat Geek Squad customers, but this is the last time we will use your services, as our last 3 encounters have been horrific. Is that clear and concise enough for you?