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July 5, 2016
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July 5, 2016
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skot1025's Reviews

Insignia™ - 5.6 Cu. Ft. 1-Tap Beverage Cooler Kegerator - Stainless Steel

This Insignia™ NS-BK1TSS6 kegerator/beverage cooler holds either a 1/2 keg or a 1/4 slim keg and features an adjustable thermostat, so you can easily keep your favorite drinks cold. Two wire shelves help you maintain organization.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Kegerator Does Not Go Below 42 Degrees

on July 5, 2016

Posted by: skot1025

The lowest temperature the kegerator reaches is 42 degrees. Inside the tapper tower it was around 45 - 46 degrees. I added a fan to blow cold air up, but it did not make a difference. No matter what number I set the thermostat dial to it never gets below 42 degrees. I followed all troubleshooting steps in the manual, but the issue persists. I created a case with Insignia and their troubleshooting included steps such as adjusting the thermostat dial. Insignia told me that there was no more troubleshooting they could do and I would need to take the Kegerator to a local Best Buy to have it serviced. I never got that far because when I called Best Buy they said Insignia is responsible for the repair. I even went to my local Best Buy and asked what should I do and no one could provide direction for how I get my Kegerator repaired. I would not recommend this Insignia Kegerator because it does not reach the advertised temperature of 35 degrees. Also, the support from Insignia and Best Buy has been extremely disappointing.

My Best Buy number: 0085281752

No, I would not recommend this to a friend.

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