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- Review count1
- Helpfulness votes103
- First reviewJune 24, 2015
- Last reviewJune 24, 2015
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Steven's Reviews
Did you shut the window? Did the baby wake up? What’s the dog getting into? Google Nest Cam helps you stay connected to things – in super clear 1080p HD video. It sends alerts to your phone when there’s motion or sound. And only takes a minute to set up. Google Nest Cam lets you see around the clock with Night Vision. And has a built-in mic and speaker so you can tell your dog to get off the couch. Think you missed something? Subscribe to Google Nest Aware + Video History and your Google Nest Cam will continuously record up to 30 days of video so you can rewind and see what happened.
Posted by: Steven
Verified Purchase:Yes
I was researching security cameras to keep an eye on my newly adopted dog during the day. After all the positive reviews on the Dropcam, I was excited when they announced the release of the Nest Cam. I waited until it came out to have the latest and greatest version and have been completely disappointed. I plugged in the camera, followed the directions and added it to my nest app which already has my thermostat etc. It worked for about 3-5 minutes, I then heard an audible click from the camera and it went offline. The only way to get it back online was to unplug it and plug it back on and then re-add it to the app from scratch. This happened 3 times back to back so I called Nest support. Nest support informed me that I had acquired the product earlier than its release somehow, I bought this from Best Buy and picked it up in store mind you, and I needed to try to add it again in two days after the official release. I followed their instructions, re did everything two day later, same issues so I called in. I was told my issue had been escalated to two different departments and I would receive an answer on Monday via a telephone call. Monday came and went, Tuesday came and went and then Wednesday I gave up and returned it. I exchanged it for a Samsung Security Cam and am going to set it up shortly. Hopefully the Samsung works better than the Nest Cam. I wouldn't recommend this product after my experience.
My Best Buy number: 0558020574
My Best Buy number: 0558020574
No, I would not recommend this to a friend.
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