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- Review count1
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- First reviewJanuary 28, 2014
- Last reviewJanuary 28, 2014
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- Average rating1
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rb325th's Reviews
Have your new remote start installed neatly, reliably and professionally by a Geek Squad Autotech. Our Autotechs are MECP-certified, and their workmanship is warrantied for life. Additional materials fees apply; see below for more details.*
Customer Rating
1
Make sure you know all the catches
on January 28, 2014
Posted by: rb325th
from Massachusetts
I was given the remote starter and installation as a Christmas gift, which means I did not get it until Christmas (a month after it was purchased). After getting it I went online to make an appointment for installation and it took me over a month to actually make the appointment.
The day of the installation I received a call from the Geeksquad to ask if I had the additional parts need to bypass the locks and kill switch in my car. I got the call while I was at work, so it was left as a message with no call back number of course. Called back, and was told that they had one part needed but the other one was unavailable and I would have to reschedule, but they could not tell me when the part would be in. I was furious at this point, and made a statement about being called at the last minute about this, to which the person on the phone stated it wasn't last minute as they had called me that morning.... sorry, but in my world calling me the day of install 3 weeks after the appointment was booked to inquire about parts is last minute....
I returned the remote starter to Best Buy in Braintree where they were not going to take it back because it was past the return/exchange date. It was past that point because it took that long to get an appointment, and they could not even install it because they did not have the parts to do so. I did get the money refunded to my girlfriends account, but never again. If you do this, make sure you know what parts your car will need in addition or do like I will be doing and go to an actual mechanic. To top it off, I lost a half days pay as I had already left my job for the day to deal with this.
The day of the installation I received a call from the Geeksquad to ask if I had the additional parts need to bypass the locks and kill switch in my car. I got the call while I was at work, so it was left as a message with no call back number of course. Called back, and was told that they had one part needed but the other one was unavailable and I would have to reschedule, but they could not tell me when the part would be in. I was furious at this point, and made a statement about being called at the last minute about this, to which the person on the phone stated it wasn't last minute as they had called me that morning.... sorry, but in my world calling me the day of install 3 weeks after the appointment was booked to inquire about parts is last minute....
I returned the remote starter to Best Buy in Braintree where they were not going to take it back because it was past the return/exchange date. It was past that point because it took that long to get an appointment, and they could not even install it because they did not have the parts to do so. I did get the money refunded to my girlfriends account, but never again. If you do this, make sure you know what parts your car will need in addition or do like I will be doing and go to an actual mechanic. To top it off, I lost a half days pay as I had already left my job for the day to deal with this.
What's great about it: nothing
What's not so great: everything
No, I would not recommend this to a friend.
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